Senior People and Culture Business Partner

City Parklands Services; Brisbane; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Wellness Centre gym access

Employee Assistance Program

Salary packaging options

Job summary

City Parklands Services seeks a Senior People and Culture Business Partner to partner with leaders across a dispersed workforce, providing strategic HR advice, managing complex employee relations matters and ensuring payroll governance and data integrity. You will drive workforce planning, organisational change and capability building to strengthen leadership and performance.

Reporting to the People & Culture Manager, you will influence stakeholders, deliver practical HR solutions, and

Qualifications

• Senior generalist People & Culture experience in a similar role.
• Strong employee and industrial relations expertise.
• Knowledge of Queensland industrial relations framework and modern awards.
• Experience in workforce planning, organisational change, position evaluation, analytics and payroll governance.
• Tertiary qualification in human resources, industrial relations, employment law, business or a related discipline.

Responsibilities

• Provide pragmatic and commercially focused people advice and coaching to leaders across workforce risk, performance, conduct, attendance and capability.
• Lead complex employee and industrial relations matters from initial assessment through to resolution, ensuring procedural fairness and timely outcomes.
• Interpret and apply employment legislation, industrial instruments, agreements, contracts, policies and procedures.
• Oversee payroll governance, workforce records, data integrity and employment documentation, partnering with Finance for reporting and compliance.
• Support workforce planning, organisational design, position evaluation, succession planning and organisational change.
• Use workforce data, case trends and people insights to identify risks and improve processes.
• Build people leadership capability through coaching, targeted training and practical tools across City Parklands sites.

Skills

People & Culture

IR/ER expertise

Workforce planning

People analytics

Payroll governance

Leadership coaching

Stakeholder engagement

Generalist HR

Education

Bachelor's degree in HR or related

Job description

Senior People and Culture Business Partner

At City Parklands, a wholly owned subsidiary of Brisbane City Council, we are passionate about parks, public spaces and the communities who enjoy them. We provide integrated place management for Roma Street Parkland, South Bank Parklands, Anzac Square, Post Office Square and Newstead House on behalf of Brisbane City Council and the Queensland Government.

We are seeking a Senior People & Culture Business Partner to join our People & Culture team.

Reporting to the People & Culture Manager, this influential generalist role partners with leaders and teams across City Parklands to provide practical, values-driven advice that strengthens leadership capability, team member experience and organisational performance. You will lead complex employee and industrial relations matters, oversee payroll governance and contribute to workforce planning, organisational change, capability, culture and continuous improvement initiatives.

Key Responsibilities

• Provide pragmatic and commercially focused people advice and coaching to leaders across workforce risk, performance, conduct, attendance and capability.
• Lead complex employee and industrial relations matters from initial assessment through to resolution, ensuring procedural fairness, appropriate documentation and timely outcomes.
• Interpret and apply employment legislation, industrial instruments, agreements, contracts, policies and procedures.
• Oversee payroll governance, workforce records, data integrity and employment documentation, partnering closely with Finance to support reporting and compliance.
• Support workforce planning, organisational design, position evaluation, succession planning and organisational change.
• Use workforce data, case trends and people insights to identify risks, improve processes and support informed leadership decisions.
• Build people leadership capability through coaching, targeted training, practical tools and consistent business partnering across City Parklands sites.

About You

• Substantial generalist People & Culture experience in a senior business partnering or comparable role, ideally supporting an operational or geographically dispersed workforce.
• Strong employee and industrial relations expertise, with demonstrated experience independently managing complex and sensitive matters.
• Sound knowledge of Queensland’s industrial relations framework, modern awards, enterprise or certified agreements and contemporary People & Culture practice.
• Experience in workforce planning, organisational change, position evaluation, people analytics and payroll governance.
• A tertiary qualification in human resources, industrial relations, employment law, business or a related discipline.
• A practical, solutions-focused approach, with sound judgement and the confidence to build trusted relationships and influence stakeholders at all levels.
• A trusted and influential role partnering with leaders across a diverse operational environment.
• The opportunity to shape people practices, strengthen leadership capability and contribute to meaningful organisational initiatives.
• A supportive and collaborative People & Culture team environment.
• Flexible work arrangements, including adjustable start and finish times where operationally suitable.
• Access to the Brisbane City Council Wellness Centre (gym) and Employee Assistance Program.
• Salary packaging options, including superannuation and novated leasing.