Senior Payroll Specialist Anz | Dayforce Expert & Growth

Design & Build Recruitment; Sydney; Hybrid; AUD 85,000 - 93,000; Full time

Job summary

The Department of Customer Service (DCS) NSW is seeking a temporary payroll officer for in-office training in Parramatta with a hybrid arrangement. Base salary starts at $84,659 to $92,701 plus superannuation. The role runs until February 2027, with potential future opportunities depending on project needs.

Training will be 4–6 weeks in-office, then a possible 5‑day fortnight in the office. This role requires strong payroll expertise, government awards knowledge, and proficiency with MS Office,

Qualifications

• Previous experience in a large payroll team.
• Understanding of Government awards.
• Strong attention to detail.
• Good communication skills, both written and verbal.
• Experience using MS Office products.
• Previous experience using SAP and ServiceNow.

Responsibilities

• Provide high-quality payroll processing in compliance with award, taxation, legislative and audit requirements to facilitate the payment of current employee entitlements.
• Provide quality customer service, internally in the department and externally to customers and stakeholders
• Manage day to day workloads to ensure completion of tasks within agreed timeframes
• Assist seniors and team leaders with complex requests as directed

Skills

Payroll processing

Customer service

MS Office

SAP

ServiceNow

Tools

SAP

ServiceNow

Job description

Salary Range: Base salary starting at $84,659 - $92,701 plus superannuation Employment Type: Temporary up to end February 2027 Location: Parramatta - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies. Application Closing: 28 October 2026 (10:59am) Initially this role will require in-office training for 4-6 weeks, the role can become hybrid with a 5-day fortnight in the office after this training period. Flexible working options available

This role is available until February 2027 as it is a project based position. Ongoing opportunities may become available within payroll in the future, however, we are recruiting for this very specific period - November 26 - February 27 due to a project based surge in requirements.

Department of Customer Service (DCS) transforms the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make Government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

Government Shared Services (GSS) is a new division in DCS that is leading the way in streamlining processes and transactional shared services to allow our people to better focus on their customers and delivering their services. We are developing and delivering a roadmap to leverage technology, streamline processes, replace legacy systems and deliver a consistent experience to more than 100+ agencies across 8 NSW Government Departments.

What you will do

• Provide high-quality payroll processing in compliance with award, taxation, legislative and audit requirements to facilitate the payment of current employee entitlements.
• Provide quality customer service, internally in the department and externally to customers and stakeholders
• Manage day to day workloads to ensure completion of tasks within agreed timeframes
• Assist seniors and team leaders with complex requests as directed

About You

• Previous experience working in a large payroll team
• An understanding of Government awards
• Strong attention to detail
• Good communication skills, both written and verbal
• Experience using MS Office products
• Previous experience using SAP and ServiceNow