Senior Payroll Officer

Chandler Macleod Group; City of Melbourne; On-site; AUD 94,000 - 99,000; Full time

Job summary

Chandler Macleod Group in Broadmeadows, VIC is seeking an experienced Senior Payroll Officer to lead a busy payroll team and manage end-to-end payroll across fortnightly cycles. This on-site role requires strong leadership, accuracy and a customer‑focussed approach to ensure timely, compliant payroll delivery.

You will allocate work, mentor Officers and support complex payroll matters while maintaining exceptional service levels in a high-volume environment.

Qualifications

• Senior payroll experience in a high-volume environment.
• End-to-end payroll processing knowledge.
• Experience leading or allocating work within a payroll team.
• Ability to manage competing priorities and meet deadlines.
• Strong customer service and stakeholder engagement skills.
• Attention to detail and problem-solving capabilities.
• Understanding of payroll legislation, awards, enterprise agreements and compliance.
• Strong Microsoft Excel skills.

Responsibilities

• Allocate and coordinate work across the Payroll team to ensure priorities and deadlines are met.
• Provide guidance, support and training to Payroll Officers.
• Assist with complex payroll processes and contribute to process improvement initiatives.
• Process fortnightly payroll activities, including timesheet validation, data entry and payroll reconciliation.
• Ensure payroll data is accurate, balanced and compliant with relevant legislation and enterprise agreements.
• Maintain employee records, payroll documentation and electronic personnel files.
• Process onboarding, employee maintenance and termination transactions.
• Manage superannuation administration, including choice of fund requirements.
• Respond to payroll-related enquiries and provide high-quality customer service.
• Work closely with People & Culture and Finance teams to ensure payroll activities are completed accurately and on time.

Skills

End-to-end payroll processing

Leadership / mentoring payroll team

Customer service

Time management

Stakeholder engagement

Attention to detail

Payroll legislation & compliance

Education

Tertiary qualifications in Payroll / Accounting / Finance or equivalent

Tools

Chris21 payroll software

Job description

Senior Payroll Officer
Broadmeadows, VIC
$68 per hour + Super
Immediate Start | Contract until February 2027
Full-Time Opportunity
We are seeking an experienced Senior Payroll Officer to join a busy and collaborative payroll team based in Broadmeadows.
This is a fantastic opportunity for a payroll professional with strong end-to-end payroll experience and proven leadership capabilities to step into a hands‑on senior role.
You’ll be responsible for supporting payroll operations, allocating work across the team, assisting with complex payroll matters and ensuring the accurate delivery of fortnightly payroll services.
Working within a high-volume environment, you’ll provide guidance and support to payroll team members while maintaining exceptional customer service and compliance standards.

Key Responsibilities

• Allocate and coordinate work across the Payroll team to ensure priorities and deadlines are met.
• Provide guidance, support and training to Payroll Officers.
• Assist with complex payroll processes and contribute to process improvement initiatives.
• Process fortnightly payroll activities, including timesheet validation, data entry and payroll reconciliation.
• Ensure payroll data is accurate, balanced and compliant with relevant legislation and enterprise agreements.
• Maintain employee records, payroll documentation and electronic personnel files.
• Process onboarding, employee maintenance and termination transactions.
• Manage superannuation administration, including choice of fund requirements.
• Respond to payroll-related enquiries and provide high-quality customer service.
• Work closely with People & Culture and Finance teams to ensure payroll activities are completed accurately and on time.

About You

• Demonstrated experience in a senior payroll position within a high-volume environment.
• Strong knowledge of end-to-end payroll processing.
• Experience leading, mentoring or allocating work within a payroll team.
• Proven ability to manage competing priorities and meet strict deadlines.
• Strong customer service and stakeholder engagement skills.
• Excellent attention to detail and problem-solving capabilities.
• Sound understanding of payroll legislation, awards, enterprise agreements and compliance requirements.
• Strong organisational and time management skills.

Essential Requirements

• Demonstrated experience using Chris21 payroll software.
• Experience processing payroll from timesheet receipt through to payroll reconciliation.
• Tertiary qualifications in Payroll, Accounting, Finance or a related discipline, or equivalent demonstrated experience.
• Strong Microsoft Office skills, particularly Excel.
• Ability to work effectively within a fast-paced environment.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.