Senior Operational Excellence Specialist

Panalpina, Inc.; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

DSV Solutions is seeking a Senior Operational Excellence Specialist in AUS - Eastern Creek to lead continuous improvement across contract logistics operations. You will partner with operations, IT and commercial teams to identify opportunities, map processes, and drive measurable productivity, quality and customer experience improvements.

You will coach teams in Lean and Six Sigma methodologies, develop dashboards in Power BI and Excel, and champion a culture of accountability and everyday

Qualifications

• Proven experience in Operational Excellence, Continuous Improvement, Industrial Engineering, or Supply Chain Operations.
• Experience in logistics, warehousing, distribution, manufacturing, or 3PL.
• Strong knowledge of Lean, Six Sigma, and process improvement methodologies.
• Track record delivering transformation and improvements.
• Strong analytical skills using Power BI and Excel.
• Excellent stakeholder engagement and influencing skills.
• Lean Six Sigma Green Belt or Black Belt certification is highly regarded.

Responsibilities

• Lead continuous improvement initiatives across multiple sites and operations.
• Identify opportunities to improve efficiency, productivity, quality, and service delivery.
• Facilitate Lean, Kaizen, and problem-solving workshops.
• Standardise best practices and embed a culture of continuous improvement.
• Partner with leaders to design and implement smarter ways of working.
• Support business transformation, automation, and new customer implementations.
• Lead process mapping and future-state design activities.
• Deliver sustainable improvements that create measurable business value.
• Analyse operational performance, develop dashboards, measure outcomes.
• Coach and develop teams in CI tools and methodologies.

Skills

Operational Excellence

Continuous Improvement

Industrial Engineering

Supply Chain Operations

Education

Lean Six Sigma Green Belt or Black Belt certification

Tools

Power BI

Excel

Job description

Senior Operational Excellence Specialist

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.

DSV Solutionsis seeking to hire a skilled and passionate Senior Operational Excellence Specialistin AUS - Eastern Creek, Kangaroo Avenue

Turn Great Ideas Into Real Results

Do you love finding smarter ways of working? Get excited by solving problems, improving processes, and helping teams perform at their best?

We're looking for a Senior Operational Excellence Specialist to champion operational excellence across our Contract Logistics operations. This role is perfect for someone who enjoys getting into the details, challenging the status quo, and partnering with teams to make meaningful improvements that stick.

You'll work across Operations, Projects, IT, and Commercial teams to identify opportunities, streamline processes, and deliver initiatives that improve productivity, service, quality, and the customer experience.

What You'll Be Doing
Driving Operational Excellence

• Lead continuous improvement initiatives across multiple sites and operations.
• Identify opportunities to improve efficiency, productivity, quality, and service delivery.
• Facilitate Lean, Kaizen, and problem-solving workshops.
• Standardise best practices and embed a culture of continuous improvement.
• Turn challenges into opportunities and ideas into action.

Leading Business Transformation

• Partner with operational leaders to design and implement smarter ways of working.
• Support business transformation, automation, and new customer implementations.
• Lead process mapping and future-state design activities.
• Deliver sustainable improvements that create measurable business value.

Using Data to Drive Results

• Analyse operational performance and identify trends, risks, and opportunities.
• Develop meaningful reporting and dashboards using Power BI and Excel.
• Measure, track, and report on improvement project outcomes and benefits.
• Help leaders make informed, data-driven decisions.

Influencing, Coaching & Developing Others

• Build strong relationships with stakeholders across all levels of the business.
• Lead change management activities that drive successful adoption.
• Coach and mentor teams on CI tools, methodologies, and best practices.
• Promote a mindset of accountability, innovation, and continuous improvement.

About You

You're naturally curious, commercially minded, and passionate about making things better. You thrive on solving problems, influencing change, and delivering results that make a real difference.

You'll Bring:

• Proven experience in Operational Excellence, Continuous Improvement, Industrial Engineering, or Supply Chain Operations.
• Experience within logistics, warehousing, distribution, manufacturing, or 3PL environments.
• Strong knowledge of Lean, Six Sigma, and process improvement methodologies.
• A track record of delivering successful transformation and improvement projects.
• Strong analytical skills with experience using Power BI and Excel.
• Exceptional stakeholder engagement and influencing skills.
• The confidence to challenge existing processes and drive positive change.
• Lean Six Sigma Green Belt or Black Belt certification (highly regarded).

Why Join DSV?

At DSV, we don't improve processes just for the sake of it. We improve them to create better outcomes for our people, customers, and business.

In return, you'll enjoy:

• The opportunity to make a genuine impact across a global organisation.
• Exposure to large-scale transformation and operational excellence initiatives.
• Working alongside passionate and experienced logistics professionals.
• A collaborative culture that values fresh thinking and innovation.
• Ongoing career development and growth opportunities.

Ready to Make an Impact?

If you're someone who sees opportunities where others see obstacles, enjoys influencing change, and loves delivering measurable results, we'd love to hear from you.

Apply now and help us build smarter, simpler, and better ways of working.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .