Senior OpenText ECM Analyst – Cloud/SaaS Delivery

XPT Software Australia Pty Ltd; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

XPT Software Australia Pty Ltd is seeking a Senior Business Analyst specialized in OpenText ECM (Content Suite, xECM, InfoArchive) to lead complex transformation initiatives in Melbourne. The candidate will drive requirements, governance, and stakeholder alignment across multi-disciplinary teams in a cloud/SaaS delivery context.

With 8+ years of experience, you will orchestrate workshops, translate business needs into clear specs, and ensure robust data and metadata strategies, migration, and

Qualifications

• Senior Business Analyst with OpenText ECM programs including Content Suite, xECM and InfoArchive.
• Able to deliver complex digital and integration initiatives across enterprise programs.
• Strong exposure to Cloud and SaaS delivery models, environment strategies and non-functional requirements.
• Excellent communication, influencing and stakeholder management skills.

Responsibilities

• Lead requirement discovery workshops and translate business needs into functional specs, user stories and acceptance criteria.
• Ensure traceability, gap analysis and end-to-end requirements governance for ECM transformations.
• Collaborate with SMEs, architects, engineering teams and vendors to align on solutions.
• Demonstrate hands-on proficiency with API testing and integration approaches (Postman, Swagger/OpenAPI).

Job description

XPT Software Australia Pty Ltd | Contract

Senior Business Analyst_Opentext

Melbourne, Australia | Posted on 07/31/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
• We have 120+technocrats in Australia working at our clientlocations.
  
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

Must Have Skills:

Senior Business Analyst with OpenText ECM programs—including Content Suite, xECM, InfoArchive

Nice to Have Skills:

Strong exposure to Cloud and SaaS delivery models, including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).

Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.

Detailed Job Description

8plus years experience as a Senior Business Analyst, leading complex digital and integration initiatives across enterprise programs.

Demonstrated delivery experience on large-scale OpenText ECM programs—including Content Suite, xECM, InfoArchive, with strong capability in content analysis, migration strategy, metadata modelling, retention/records, and integration patterns.

Strong exposure to Cloud and SaaS delivery models, including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).

Request/response structures and validation

Error handling and exception scenarios

Data mapping across upstream/downstream systems

Performance, scalability, versioning and integration best practices

Hands‑on proficiency with Postman and Swagger/OpenAPI specs for exploring, validating, and testing APIs and integration endpoints.

Strong ability to facilitate workshops, lead requirement discovery, and translate business needs into clear functional specifications, user stories, and acceptance criteria.

Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.

Experience working across multi-disciplinary teams, ensuring traceability, gap analysis, and end‑to‑end requirements governance for ECM transformations.

Exposure to the insurance domain, including understanding of policy, claims, customer data, regulatory and compliance-driven document processes.