Senior Nurse: Consumer Engagement & Patient Advocate Lead

Department of Health; Darwin; On-site; AUD 160,000 - 179,000; Full time

Job summary

Department of Health in Darwin is recruiting for a Nurse Unit Manager in the Consumer Engagement Team. The role leads initiatives in consumer engagement, patient advocacy and complaints handling across Royal Darwin and Palmerston Hospitals, driving culturally responsive, person-centred care.

Selection will be at SP1 or N6 level depending on qualifications and experience. The successful candidate will work with executives, clinicians and community stakeholders to promote patient rights,

Responsibilities

• The Consumer Engagement Manager provides strategic leadership for consumer engagement, patient advocacy and complaints management across Royal Darwin and Palmerston Hospitals.
• The role works with executive leaders, clinicians and community stakeholders to ensure consumer perspectives inform service planning, delivery and evaluation.

Job description

Department of Health in Darwin is recruiting for a Nurse Unit Manager in the Consumer Engagement Team. The role leads initiatives in consumer engagement, patient advocacy and complaints handling across Royal Darwin and Palmerston Hospitals, driving culturally responsive, person-centred care.

Selection will be at SP1 or N6 level depending on qualifications and experience. The successful candidate will work with executives, clinicians and community stakeholders to promote patient rights,