Senior Network Services Officer

Flinders University; Adelaide; On-site; AUD 94,000 - 101,000; Full time

Benefits offered by this job

17% Superannuation

Job summary

Flinders University in Adelaide seeks a Senior Network Services Officer to deliver and improve the university's network infrastructure. This hands-on role supports reliable, secure connectivity that underpins teaching, research and operations.

You will work in the Cloud & Infrastructure Services team, collaborating across teams to implement strategies, manage risks, and adopt new technologies while maintaining strong customer focus.

Qualifications

• Relevant qualifications in Information Technology or equivalent IT experience.
• Experience with routing protocols, troubleshooting, switching, security, firewalls, and VPNs.
• CCNA certification or equivalent experience is highly regarded.
• Strong analytical, planning and communication skills.

Responsibilities

• Support the delivery, management and continuous improvement of the University's network services and infrastructure.
• Contribute to the implementation of network technology strategies, projects and roadmap initiatives.
• Partner with stakeholders to provide technical expertise and enhance customer‑focused network services.
• Identify and mitigate risks, while monitoring emerging technologies and supporting best‑practice network operations.

Skills

Routing protocols

Network troubleshooting

Switching architectures

Network security

Firewalls

VPNs

Education

Relevant IT qualifications

CCNA certification

Job description

$94456 - $100710 p.a. + 17% Superannuation

• Higher Education Officer Level 6 | $94,456 - $100,710

About the Role

We're looking for someone with a strong foundation in networking who is curious, adaptable, and enjoys being part of a team. While experience is valued, attitude is paramount. We want someone who is keen to learn, willing to get involved across infrastructure and technology domains when needed, and comfortable rolling up their sleeves to solve problems wherever they arise. This role is ideal for someone who sees every challenge as an opportunity to learn, improve, and contribute. The Network Engineer plays a key role in the delivery, support, and continuous improvement of the University's network infrastructure and connectivity services. Working within the Cloud & Infrastructure Services team, you will help maintain reliable, secure, and scalable network services that support teaching, learning, research, and business operations across the University. This is a hands‑on technical role that will suit an engineer who enjoys solving problems, working collaboratively, and contributing beyond their core area of expertise when required.

As the Senior Network Services Officer, you will be responsible for:

• Supporting the delivery, management and continuous improvement of the University's network services and infrastructure.


• Contributing to the implementation of network technology strategies, projects and roadmap initiatives.


• Partnering with stakeholders to provide technical expertise and enhance customer‑focused network services.


• Identifying and mitigating risks, while monitoring emerging technologies and supporting best‑practice network operations.

A more comprehensive list of duties is available from the Position Description. This position makes a significant contribution to the University's strategic plan to "Changing 10 million lives, Every One Matters", by 2035 through the delivery of secure, reliable and future‑focused network services that enable teaching, research and operations across the University. The role supports a culture of innovation, continuous improvement and agile ways of working to meet evolving technology and business needs.

About You

To be successful in this role, you will demonstrate:

• Relevant qualifications in Information Technology (or a related discipline) and/or equivalent experience in a technical IT environment.


• Experience in one or more areas including routing protocols, network troubleshooting, switching architectures, network security, firewalls, VPNs or multi‑vendor network environments.


• Strong analytical, planning and problem‑solving skills, with the ability to identify and deliver effective technical solutions.


• Excellent communication and stakeholder engagement skills, coupled with experience working collaboratively in agile or matrix-based environments.

Experience within the higher education sector and/or Cisco networking environments, including CCNA certification or equivalent experience, will be highly regarded.

What We're Looking For

You are a technically capable network professional with strong analytical and problem‑solving skills, a customer‑focused approach and a genuine desire to continuously develop your expertise. You enjoy working collaboratively, building effective relationships with stakeholders and contributing to the delivery of reliable, high‑quality technology services.

Why Join the Team?

We're building a team of people who are collaborative, adaptable, and willing to help wherever needed. While networking is the primary focus of this role, we are looking for someone who understands that delivering great technology outcomes is a team sport. If you're the type of person who enjoys learning, isn't afraid to step outside your comfort zone, and wants exposure to a broad range of infrastructure technologies, we'd love to hear from you. Technical skills can be learned. Curiosity, initiative, teamwork, and attitude are what make great engineers.

• Opportunity to work with modern cloud, network, and security technologies

What Success Looks Like

After 12 months in this role, you will have:

• Become a trusted member of the Infrastructure Services team.


• Built a strong understanding of the University's network and technology environment.


• Contributed to service improvements and infrastructure projects.


• Developed skills beyond traditional networking into cloud, security, and platform technologies.


• Established strong working relationships across IDS and the broader University.

This is an excellent opportunity for a network engineer who wants more than "just networking" and is looking to grow into a well‑rounded infrastructure professional.

Life at Flinders

They say know your place. We say you've found it right here. Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next. Rising to a challenge is nothing new for Flinders. During our first 60 years, we've navigated revolutionary changes in social and cultural norms, and have responded to transformative economic, environmental and technological developments. Through it all, we've continued to deliver for our students and community, innovating in learning and research to prepare graduates for the changing world they help create. Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment

Appointment to this role is conditional on the completion of required pre-employment checks and declarations, each of which must be satisfactory to the University. This includes:

• A current completed Nationally Coordinated Criminal History Check and Gender Based Violence Declaration which is satisfactory to the University. The contract of Employment is conditional upon the receipt of these completed compliance checks. A disclosable outcome will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.


• You are required to submit a CV, along with a Suitability Statement of no more than 3 pages, addressing the below Key Position Capabilities of the Position Description :


• Well-developed thinking, planning and analytical skills.


• Well-developed self‑improvement and growth mindset/approach to the role and as part of a wider team.


• Well-developed interpersonal influence and demonstrated ability to negotiate and communicate effectively with staff and customers across a diverse organisation particularly during the design, management and implementation of customer solutions.


• Cisco Certified Network Associate (CCNA) certification or demonstrated experience in configuring or managing a CISCO Environment.


• Well-developed experience in at least one of current routing protocols, network troubleshooting techniques, a multi‑vendor/multi‑protocol environment, modern switching architectures, structured cabling standards and network security environments, including but not limited to firewalls and VPNs.


• Flinders University is committed to providing an environment where staff with disability are valued, supported and encouraged to participate fully and independently in the life of the University. If you require any reasonable adjustments to assist you in the selection process, please advise the contact in the Recruitment Team so that we can make appropriate arrangements.


• For more information regarding this position, please contact Warren Pearse

Applications Deadline

Applications to be submitted before 10:00 pm (ACST) Sunday 25 October 2026.

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.