Senior Mobile Mortgage Product Leader

ING

Sydney

On-site

AUD 140,000 - 190,000

Full time

7 days ago
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Benefits offered by this job

Discounted ING Health Insurance
Rest Day to support wellbeing
IMPACT day for sustainability

Job summary

ING is seeking a Senior Product Manager (Customer Journey Expert) to own the Mobile Primary Bank proposition for mortgages in Australia. You will drive strategy, proposition development and commercial delivery to grow customer relationships and portfolio performance.

Bring 5+ years in product management within financial services, with a hands-on delivery mindset and strong data-driven decision making. This role excels in cross-functional collaboration across Mortgages, Digital, Marketing and

Qualifications

  • 5+ years' experience in product management, proposition development or related financial services role.
  • Proven commercial and analytical capability, turning data and insights into actionable recommendations.
  • Exceptional stakeholder management across multiple senior stakeholders.

Responsibilities

  • Lead development and delivery of initiatives to strengthen Mobile Primary Bank for mortgage customers.
  • Design innovative customer propositions, loyalty programs and engagement strategies.
  • Use insights to identify growth opportunities and influence strategic decisions.
  • Partner with Mortgages, Everyday Banking, Consumer Lending, Digital, Marketing and Growth teams to implement initiatives.

Skills

Product management
Stakeholder management
Data-driven analysis
Growth & retention

Job description

ING is seeking a Senior Product Manager (Customer Journey Expert) to own the Mobile Primary Bank proposition for mortgages in Australia. You will drive strategy, proposition development and commercial delivery to grow customer relationships and portfolio performance.

Bring 5+ years in product management within financial services, with a hands-on delivery mindset and strong data-driven decision making. This role excels in cross-functional collaboration across Mortgages, Digital, Marketing and

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