Senior Manager Strategic Communications and Engagement

Transport for NSW; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Transport for NSW is seeking a Senior Manager Strategic Communications and Engagement to shape and lead communications across NSW. You will guide central strategic and crisis communications during major incidents and government responses, ensuring consistent messaging and alignment across Transport's diverse divisions.

You will oversee programs, build two high-performing teams, and cultivate trusted senior-level relationships.

Qualifications

• Senior leadership with experience delivering strategic and crisis communications in complex, high-profile environments.
• Led enterprise-wide communications programs and advised senior executives and government stakeholders.
• Strong judgement and influencing skills across large organisations.

Responsibilities

• Lead Transport's central strategic and crisis communications function during incidents and government responses.
• Drive enterprise-wide communications planning and alignment across divisions.
• Oversee delivery of programs like Connecting NSW Strategy and enterprise-wide communications priorities.
• Lead and develop two high-performing teams and foster excellence in delivery.
• Build trusted relationships with executives, stakeholders and partner agencies.

Skills

Strategic communications

Crisis communications

Leadership

Stakeholder engagement

Government relations

Education

Relevant tertiary qualifications

Job description

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Senior Manager Strategic Communications and Engagement

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Sydney, NSW, AU, 2020

Job reference number: 111483

Employment type: Permanent Full-Time

Salary range: An attractive remuneration package

Shape and lead communications for one of Australia's largest and most complex organisations.

From major crises and whole-of-government responses to enterprise-wide engagement programs, you'll influence how Transport communicates, responds and connects across NSW.

In this role you'll:

• lead Transport's central strategic and crisis communications function, providing leadership during high-profile incidents, emergencies and whole-of-government responses
• drive enterprise-wide communications planning and alignment, ensuring consistent messaging and engagement across Transport's diverse divisions and priorities
• oversee the planning and delivery of programs including Transport's Connecting NSW Strategy, all-Transport livestreams, integrity and corruption prevention initiatives, and other enterprise-wide communications priorities
• lead and develop two high-performing teams, fostering capability, collaboration and excellence in communication delivery
• build trusted relationships with senior executives, government stakeholders and partner agencies to influence outcomes, manage risks and enhance organisational reputation.

You are a highly credible communications leader with significant experience delivering strategic and crisis communications in complex, high-profile environments. You have successfully led teams, managed enterprise-wide communications programs and provided trusted advice to senior executives and government stakeholders while navigating issues with reputational, operational and public interest impacts.

You bring exceptional judgement, stakeholder engagement and influencing skills, with a proven ability to align communications across large organisations and deliver major strategic initiatives. Your experience includes leading crisis and emergency responses, driving enterprise-wide communications planning and building high-performing teams that achieve meaningful organisational outcomes. Relevant tertiary qualifications or equivalent professional experience are highly regarded.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers .

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.