Senior Manager – Resilience Culture & Capability lead

ASX; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid working options

Flexible working arrangements

Job summary

ASX is seeking a senior professional to lead and uplift enterprise resilience across critical operations, crisis management and risk governance. You will shape resilience standards, coordinate testing, and align with technology, risk and business stakeholders in a regulated market environment.

Required are 15+ years in financial services resilience, deep CPS 230 knowledge, and strong governance experience. Hybrid work with nationwide flexibility is available.

Qualifications

• 15+ years’ experience in operational resilience, business continuity or operational risk in financial services or market infrastructure.
• Strong understanding of CPS 230 and MIRs, and RBA FSS.
• Experience designing and maintaining enterprise frameworks, standards or governance models.

Responsibilities

• Lead the ongoing uplift of ASX’s enterprise resilience across business resilience, operational resilience and crisis management.
• Maintain and enhance resilience frameworks, standards, methodologies and governance.
• Oversee identification of critical operations, impact tolerances, risks and resilience priorities.

Skills

Enterprise resilience

Critical Operations CPS 230

Dependency mapping

Stakeholder engagement

Education

Tertiary qualifications in business, finance, risk management

Tools

ServiceNow

Signavio

Job description

ASX: Powering Australia's financial markets

Why join the ASX?

When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

The Enterprise Resilience teams acts as a Centre of Excellence and is responsible for building enterprise resilience capability across ASX, ensuring critical operations and services are identified, tested, and protected in line with regulatory expectations. This team is currently designing, building and implementing the Critical Operations Framework, working closely with lines of business, technology, operations, and risk teams to embed consistent resilience practices and data-driven insights across the organisation.

Your Responsibilities

• Lead the ongoing uplift of ASX’s enterprise resilience capability across business resilience, operational resilience and crisis management.
• Maintain and enhance resilience frameworks, standards, methodologies and governance to support consistent enterprise application.
• Oversee and manage identification of critical operations, impact tolerances, key risks and resilience priorities across the enterprise.
• Lead dependency mapping across critical business operations and resilience domains, including business operations, technology, IT service management, cyber, data, facilities and third parties.
• Support resilience scenario testing, crisis exercises and associated remediation to strengthen preparedness and recovery capability.
• Partner with business, operations, technology, risk and other enterprise functions to embed resilience requirements into business practices and change initiatives.
• Prepare high-quality papers, reporting and insights for senior management and governance forums, including Management Risk Committee and Board Risk Committee materials.
• Drive regulatory responses, reviews and ongoing compliance with CPS 230, ASIC market integrity requirements and relevant RBA Financial Stability Standards.

Must Have

Your experience and qualifications

• 15+ years’ experience in operational resilience, business continuity or operational risk in a financial-services or market- infrastructure environment.
• Strong understanding of Critical Operations under CPS 230 and / or Critical Services under ASIC MIRs, and RBA FSS.
• Proven experience designing, building and maintaining criticality frameworks or other enterprise-level frameworks, standards, or governance models.
• Knowledge of process mapping and dependency modelling tools (ServiceNow, Signavio, or equivalent).
• Strong stakeholder engagement and influencing skills across executive, technology, and risk domains.
• Tertiary qualifications in business, finance, risk management, or a related discipline.

Nice To Have

• Experience working within or alongside financial market infrastructure (exchange, clearing house, or CCP).
• Familiarity with resilience testing, scenario analysis, and impact-tolerance setting.
• Exposure to data architecture or configuration of ServiceNow resilience modules.
• Industry certifications such as CBCI, MBCI, ISO 22301 Lead Implementer, or similar.

We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. We encourage you to apply even if you don’t meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at [e-mail].

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full‑time, we encourage you to apply if you are interested in part‑time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on‑boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.