Senior Manager, Personal Banking Third-Party Distribution Risk

Macquarie Group; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Wellbeing leave

Parental leave (up to 20 weeks)

Volunteer leave and donation matching

Employee Assistance Program (EAP)

Job summary

Macquarie Group is seeking a Senior Manager to overhaul how we govern third-party financial advisers and distributors, building a capable team and implementing a market-leading operating model.

You will establish standards, lead investigations into conduct issues, and drive data-driven risk oversight across the distribution network with senior stakeholders across Risk, Legal and Sales. This role calls for strategic leadership and deep regulatory knowledge.

Qualifications

• 5-8+ years' experience in risk, compliance, assurance, financial crime or operational risk within banking or financial services.
• Ideally, with a track-record of transforming, or materially redesigning a risk or governance function.
• Strong communication skills and ability to tailor complex messages to diverse audiences.

Responsibilities

• Build and lead a team responsible for transforming Macquarie's approach to third-party distributor governance and oversight.
• Establish clear standards for financial advisers and third-party distributors in line with regulatory expectations.
• Identify and manage distributor conduct issues, investigations into complaints, cyber incidents, fraud and regulatory matters; oversee corrective action and consequence management.

Skills

Risk governance

Leadership

Regulatory knowledge

Stakeholder management

Problem solving

Communication

Financial services

Job description

Senior Manager, Personal Banking Third-Party Distribution Risk

Take a foundational capability in our team and make it market leading. Lead a complete overhaul of how Macquarie governs third-party financial advisers, AFSLs and other distributors to redesign our operating model, build and develop our team, and set clear expectations to lift industry standards.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

Press space or enter keys to toggle section visibility

In this role you will build and lead a team responsible for transforming Macquarie's approach to third-party distributor governance and oversight. You will establish clear standards and expectations for financial advisers and third-party distributors, ensuring practices remain aligned with evolving regulatory and community expectations. You will lead the identification and management of distributor conduct issues, including investigations into complaints, cyber incidents, fraud and regulatory matters, while overseeing corrective action and consequence management. Through data-driven monitoring and risk-based assurance, you will strengthen oversight across the distribution network. Partnering closely with AFSL holders, distributors and senior stakeholders across Sales, Distribution, Product, Risk and Legal, you will drive the enhancement of Macquarie's third-party risk framework and provide meaningful reporting to key governance forums.

What you offer

Press space or enter keys to toggle section visibility

• 5-8+ years' experience in risk, compliance, assurance, financial crime or operational risk within banking or financial services. Ideally, with a track-record of transforming, or materially redesigning a risk or governance function.
• High accountability and discipline to prioritise effectively for self and others
• Strong track record of problem solving, including identifying and implementing practical, innovative solutions that enhance how risk is managed
• Comprehensive knowledge of key financial services regulation and legislation
• Strong communication skills, with the ability to tailor complex messages to diverse audiences and build credible stakeholder relationships to achieve outcomes
• Proven people leadership experience, setting clear strategy and expectations - creating and leading a high-performance culture
• Advantageous but not essential – prior exposure to risk management in financial advice or third-party distribution.

What we offer

Press space or enter keys to toggle section visibility

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

Press space or enter keys to toggle section visibility

Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Inclusion at Macquarie

Press space or enter keys to toggle section visibility

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.