Senior Manager, Operational Resilience

Iress; Sydney; On-site; AUD 180,000 - 230,000; Full time

Benefits offered by this job

8 extra paid days

Hybrid working

Referral bonus

School leave (8.5 days)

Parental leave up to 26 weeks

Volunteer leave 3 days

Discounted health insurance

Learning & development access

Job summary

Iress is seeking a Senior Manager, Operational Resilience to own and mature the global resilience framework across all business units. You will design enterprise-wide policies, map dependencies, define impact tolerances, and oversee testing, third-party resilience, and regulatory assurance with executive visibility.

You will collaborate with CTO, CISO, and risk teams to embed resilience into strategy, governance, and operations, supported by a strong culture of BIAs, BCPs, and continuous

Qualifications

• Extensive track record in Operational Resilience, BCM, DR and Crisis Management.
• Regulatory awareness across financial services standards (APRA CPS 230, ASIC).
• Ability to influence senior stakeholders and drive cross-region programs.

Responsibilities

• Design and maintain enterprise-wide Operational Resilience program across regions.
• Map critical end-to-end workflows and dependencies across tech, data, people and vendors.
• Establish board-approved impact tolerances and embed resilience metrics into risk appetite statements.
• Plan and execute simulation exercises based on disruption scenarios (cyber, vendor outages).
• Evaluate third-party resilience and mitigate concentration risks.
• Act as SME for ERC and external audits/regulatory reviews.
• Drive resilience awareness and standardise BIAs and BCPs across units.

Skills

Operational Resilience

BCM

Disaster Recovery

Crisis Management

Education

Industry certifications (CBCP, MBCI, CRISC, CISM)

Job description

See yourself being part of a large, transformational change? This could be the role for you! Power the Future of Financial Tech at Iress

At Iress, we drive performance for over half a million financial professionals globally with real-time trading, market data, and wealth management software. With 1,100+ people across 12 offices in 8 countries, we blend scale-up momentum with the strength of an established global leader.

The Opportunity

Are you ready to shape and lead operational resilience at scale? As our Senior Manager, Operational Resilience, you will take full enterprise-wide ownership of building, embedding, and maturing Iress’ operational resilience framework, policies, and methodologies across all global business units and corporate functions. Moving beyond traditional BCP, you will drive a modern, end-to-end operational lens mapping critical business services, setting impact tolerances, overseeing third-party dependencies, and leading response capabilities for severe disruption events.

What You'll Do

• Framework & Policy Leadership: Design and maintain a fit-for-purpose, enterprise-wide Operational Resilience program across all regions.
• Service & Dependency Mapping: Map critical end-to-end operational workflows, identifying key dependencies across technology, data, personnel, and vendors.
• Impact Tolerances & Governance: Establish Board-approved impact tolerances and embed resilience metrics into the Group Risk Appetite Statement (RAS).
• Testing & Scenario Simulations: Plan and execute rigorous simulation exercises based on plausible disruption scenarios (cyber attacks, vendor outages, system failures).
• Third-Party Resilience: Evaluate vendor recovery capabilities and mitigate concentration risks across critical third-party dependencies.
• Executive & Regulatory Assurance: Act as primary SME for Board/Executive committees (ERC, ARC) and external audit/regulatory reviews (e.g., APRA CPS 230, ASIC guidelines).
• Culture & Capability: Drive resilience awareness, standardising BIAs and BCPs across all business units.

What You'll Bring

• Deep SME Expertise: Extensive track record leading Operational Resilience, BCM, DR, and Crisis Management in complex SaaS, fintech, or financial services environments.
• Regulatory Mastery: Comprehensive knowledge of key financial regulatory standards (APRA CPS 230, ASIC, FCA/PRA).
• Matrix Leadership: Outstanding ability to influence executive leadership, tech leaders (CTO, CISO), and decentralized business units.
• Audit & Resilience Assurance: Proven success navigating internal/external audits and risk reviews.

Qualifications

Relevant industry certifications (CBCP, MBCI, CRISC, CISM) highly regarded.

Why work with us?

• 8 additional paid days per year to extend your weekends
• Hybrid working
• Generous cash bonus for every successful referral
• Starting school leave - 8.5 days of leave to assist your children with the transition to school
• Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
• 3 days’ paid leave per year to participate in charity initiatives
• Discounted health insurance premiums
• Access to learning and development programs through LinkedIn Learning

Company Culture & Inclusion

Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone’s uniqueness is valued and celebrated.

Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age.

Even if you feel you don’t meet all of the requirements of the role, we would still like to hear from you!

We’re also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.

Employment Type Employee Time Type Full time