Senior Manager Growth Marketing, Mindil Beach Casino Resort

UNAVAILABLE; Darwin; Vor Ort; AUD 140.000 - 180.000; Vollzeit

Zusammenfassung

Mindil Beach Casino Resort in Darwin is seeking a commercially focused Senior Manager Growth Marketing to drive customer growth across Gaming, Accommodation and F&B. You will lead loyalty and engagement strategies, turning insights into personalised campaigns with measurable ROI.

You’ll manage a high-performing marketing team, partner across departments and ensure privacy/regulatory compliance while delivering revenue and lifetime value growth.

Qualifikationen

• Degree in Marketing, Business, Communications or a related discipline.
• Experience in CRM, loyalty, lifecycle, customer or growth marketing.
• Proven success using engagement and retention strategies to drive commercial results.
• Experience leading end-to-end campaigns and growth initiatives.

Aufgaben

• Develop customer growth, loyalty and retention strategies aligned to revenue goals.
• Grow loyalty membership, engagement and retention.
• Lead lifecycle marketing across acquisition, engagement, retention and reactivation.
• Increase visitation, spend and lifetime value across Gaming, Accommodation and F&B.
• Deliver targeted campaigns and promotions with measurable ROI.
• Use customer data, segmentation and market trends to uncover growth opportunities.
• Partner across Gaming, VIP, Loyalty, Hotel, F&B, Entertainment and Operations.
• Lead and develop a high-performing, accountable team.
• Ensure compliance with privacy, regulatory and responsible gaming requirements.

Kenntnisse

CRM & Loyalty Marketing

Lifecycle Marketing

Data Analytics

Team Leadership

Campaign Management

Ausbildung

Bachelor's degree in Marketing/Business/Communications

Jobbeschreibung

The opportunity

Delaware North Australia is seeking a commercially focused Senior Manager Growth Marketing to drive customer growth at Mindil Beach Casino Resort.

You’ll lead customer growth, loyalty and engagement strategies that increase visitation, retention, customer value and revenue across Gaming, Accommodation and Food & Beverage. Leading a marketing team, you’ll turn customer insights, behavioural data and market trends into personalised experiences and measurable commercial results.

If you’re a data-driven marketing leader ready to shape customer strategy at an iconic entertainment destination, we’d love to hear from you.

What we offer

Build your career while enjoying the best of Darwin:

• Enjoy Darwin’s tropical lifestyle, national parks, fishing and outdoor adventures
• Work at a beachfront resort set across 30 acres of tropical gardens
• Receive complimentary meals on shift, free onsite parking and discounts on accommodation, dining and spa experiences
• Access global learning and development opportunities
• Join a global hospitality and entertainment company known for exceptional guest experiences and innovation

What you will do?

• Develop customer growth, loyalty and retention strategies aligned to revenue goals
• Grow loyalty membership, engagement and retention
• Lead lifecycle marketing across acquisition, engagement, retention and reactivation
• Increase visitation, spend and lifetime value across Gaming, Accommodation and Food & Beverage
• Deliver targeted campaigns and promotions with measurable ROI
• Use customer data, segmentation and market trends to uncover growth opportunities
• Partner across Gaming, VIP, Loyalty, Hotel, Food & Beverage, Entertainment and Operations
• Execute approved plans and campaigns
• Lead and develop a high-performing, accountable team
• Ensure compliance with privacy, regulatory and responsible gaming requirements

More about you

• Degree in Marketing, Business, Communications or a related discipline
• Experienced in CRM, loyalty, lifecycle, customer or growth marketing
• Proven success using engagement, retention and loyalty strategies to deliver commercial results
• Demonstrated experience leading end-to-end campaigns, driving commercial growth and business outcomes
• Strong analytical skills and experience with customer insights, segmentation and behavioural data
• A track record of leading high-performing marketing teams
• Commercial acumen across revenue growth, customer value and marketing ROI
• Strong communication, influencing and stakeholder management skills
• Experience in gaming, hospitality, tourism, entertainment or another customer-led environment is highly regarded

Who we are

Mindil Beach Casino Resort is the Northern Territory’s leading entertainment and leisure destination, set on Darwin’s stunning beachfront. The resort features over 600 gaming machines, a variety of table games, and exceptional dining at il Piatto for authentic Italian cuisine and The Vue for modern Australian dishes. Guests can unwind at the Lagoon Day Spa or relax by the infinity pool. Mindil Beach Casino Resort offers 152 luxury rooms and suites plus multipurpose function spaces for weddings, conferences, and special events. Combining world-class hospitality, breathtaking ocean views, and vibrant entertainment, Mindil Beach Casino Resort delivers an unforgettable tropical escape.