Senior Manager, Data Product & Engagement

Qantas Group; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Discount air travel

Flexible leave options

Rewards program

Wellbeing app

Job summary

Qantas Group is undergoing a data platform transformation to a Snowflake-based platform. The Senior Manager, Data Product and Engagement, leads the data product portfolio for Qantas Airways, QantasLink and shared services, converting fragmented demand into a coherent, governed set of data products.

The role requires 10+ years in data and analytics, and a track record of delivering enterprise-scale data products in a large organisation.

Qualifications

• Bachelor’s degree in a quantitative or technical discipline; postgraduate qualifications desirable but not essential.
• Proven ownership of an enterprise data product or analytics portfolio with prioritisation, lifecycle management, and delivery accountability.
• Deep knowledge of data product practices including data-as-a-product, data contracts, interfaces and domain ownership.
• Strong portfolio delivery discipline across multiple teams including estimation and dependency management.
• Experience establishing data product operating models and securing business accountability in a matrixed environment.
• Ability to develop investment cases, quantify funding and secure executive support.

Responsibilities

• Lead the team of Data Product Leads and represent the function at governance forums.
• Own and prioritise the enterprise data product portfolio across Qantas Airways, QantasLink and shared functions.
• Resolve competing demand and align with enterprise value and platform standards.
• Manage the portfolio roadmap, delivery commitments, dependencies, risks and budget.
• Maximise portfolio value through reuse of data products and cost/benefit tracking.
• Lead migration from legacy platforms to the Snowflake-based platform with validated business acceptance.
• Establish and embed the data product operating model with accountable business owners.

Skills

Data product leadership

Enterprise data products

Data governance

Cloud data architecture

Stakeholder management

Change management

Education

Bachelor’s degree in quantitative/technical discipline

Postgraduate qualifications desirable

Tools

Snowflake

Job description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Qantas is on a tech transformation journey, transforming our existing legacy data warehouses to a modern Snowflake-based data platform. The Senior Manager, Data Product and Engagement leads Qantas's the data product part of that transformation journey, and holds accountability for the data product portfolio across Qantas Airways, QantasLink and shared business functions. The role will convert fragmented and frequently competing domain demand into a coherent, sequenced portfolio of governed data products.

The role holds primary accountability for the portfolio of data products delivering the outcomes committed to the business. It is accountable for adoption as a measured outcome: consumers migrating off legacy platforms, actively using what is delivered, and the legacy assets they replace being retired. It is accountable for the service and resilience standards required as data products become business critical. It owns the definition of a data product for Qantas and the standards it must meet.

The role leads a team of Data Product Leads, each accountable for a business domain and the technical ownership of the data products within it, and delivers through specialist capability. As the principal engagement point with senior business leadership, it is accountable for establishing business ownership of data products, so that purpose, value case and adoption sit with the business while the product as a technical asset sits with this role and its team.

Responsibilities Including:

• Leading the team of Data product Leads, representing the function at programme, technology and executive governance forums and championing the Data Product outcome for Qantas
• Own and prioritise the enterprise data product portfolio across Qantas Airways, QantasLink and shared business functions
• Resolving competing demand and ensuring alignment with enterprise value and platform standards.
• Manage the portfolio roadmap, delivery commitments, dependencies, risks, capacity and investment requirements to achieve agreed scope, cost, schedule and quality outcomes.
• Maximise portfolio value through reuse of certified data products, robust value cases, benefit tracking, total cost-of-ownership management and prevention of duplicate or shadow data estates.
• Lead migration from legacy data platforms to the modern data platform (snowflake), ensuring validated business acceptance, consumer adoption, retirement of superseded assets, and realisation of cost and risk reductions.
• Establish and embed the data product operating model, securing accountable business owners, maintaining catalogue records, aligning with data governance, and equipping owners to manage product purpose, value, priority and adoption.

You’ll have:

• 10+ years’ experience in data and analytics, including leadership accountability for enterprise-scale data products, platforms or analytics delivery in a large, complex organisation.
• A bachelor’s degree in a quantitative or technical discipline; postgraduate qualifications are desirable but not essential.
• Proven ownership of an enterprise data product or analytics portfolio, including prioritisation, lifecycle management, product standards and delivery accountability.
• Deep knowledge of data product practices, including data-as-a-product, product boundaries, data contracts, interfaces, discoverability, certification and domain ownership.
• Strong portfolio delivery discipline across multiple teams, including estimation, dependency management, forecasting, and delivery to agreed scope, cost, schedule and quality.
• Experience establishing data product or ownership operating models, securing business accountability, and leading senior people leaders through change and ambiguity in a matrixed environment.
• Ability to develop investment cases, quantify funding and capacity gaps, manage budgets and third-party spend, and secure executive support.
• Strong commercial judgement and executive influence, balancing immediate business needs with long-term value, reuse and platform alignment.
• Strong knowledge of cloud data architecture, legacy migration, governance, quality, privacy and classification, with the ability to communicate complex technical trade-offs clearly to senior non-technical audiences.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel:Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options:Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards:Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing:Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an Equal Opportunity Employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander – and people from every other kind of background – to apply. We are committed to creating an inclusive workplace. Talk to us about how this job could be flexible for you.

Applications will close by the 12th of October