Senior Manager - Compliance Framework & Operations

HESTA Super; City of Melbourne; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Extended leave entitlements

Volunteer leave

Parental leave 20 weeks

Gender Affiliation leave

Reproductive health leave

Cultural leave

LSL after 3 years

Additional leave options

Job summary

HESTA is a leading national superannuation fund dedicated to people working in health and community services, a sector of ordinary people doing extraordinary things. We are seeking a Senior Manager - Compliance Framework & Operations to drive mature embedment of compliance strategy and operational practices.

Reporting to the General Manager Compliance, you will champion both disciplined execution and innovation in compliance practices, including the use of technology (including AI) to support

Qualifications

• Senior leadership experience in financial services, ideally superannuation.
• Deep regulatory expertise and the ability to apply legislation to business contexts.
• Proven track record building high-performing teams.

Responsibilities

• Provide strategic direction and hands-on leadership across all compliance operations.
• Oversee the GRC system (HESTAssure) and deliver executive reporting for Board and Executives.
• Lead Breach Management, Obligations Management and Compliance Monitoring & Assurance teams.
• Embed enterprise-wide compliance frameworks and drive continuous improvement.

Skills

Regulatory Expertise

Stakeholder Management

Strategic Leadership

GRC Knowledge

Privacy & Compliance

Tools

GRC software platforms

AI in Compliance

Job description

Senior Manager - Compliance Framework & Operations

Be inspired everyday – let your work make a difference #Superwithimpact

At HESTA we’re a leading national superannuation fund dedicated to people working in health and community services – a growing sector of ordinary people doing extraordinary things, day in day out, right across Australia.

More than 1 million Australians trust HESTA with their money. So together, we invest billions of their savings globally, striving to generate strong investment returns and make a real difference to their financial futures. Our focus is on helping our members enjoy the retirement they’ve worked hard for.

The opportunity

Newly Created Position: Exceptional opportunity to drive mature embedment of HESTA’s compliance strategy and operational practices as our Senior Manager - Compliance Framework & Operations.

Reporting directly to the General Manager Compliance, you'll champion both disciplined execution and innovation in compliance practices, including the use of technology (including AI) to support the principle of ‘compliance by design’ with effective and efficient oversight.

As a senior leader of leaders within our Compliance Team, you'll architect and embed fund-wide compliance and own both the Compliance and Privacy Frameworks. You will also lead three critical functional teams: Breach Management, Obligations Management and Compliance Monitoring & Assurance.

This is a rare opportunity to shape compliance excellence in a purpose-driven superannuation organisation.

About the role:

You'll provide strategic direction and hands‑on leadership across all compliance operations — from playing a co‑governing role (with the Line 2 Risk team) in developing and overseeing HESTA's GRC system (HESTAssure) to delivering actionable insights through quality reporting for Executive and Board stakeholders. Your role combines strategic vision with operational delivery, ensuring our compliance frameworks are not just maintained but continuously improved and effectively embedded across the organisation. You'll lead and/or champion targeted improvement initiatives, support Risk Owners and the Compliance Partnering team in identifying and mitigating compliance risks, and foster a proactive compliance culture that drives meaningful business outcomes.

About you:

We're looking for a proven compliance leader with significant senior leadership experience in financial services, ideally superannuation. You'll bring deep regulatory expertise, the ability to practically apply legislation to business contexts, and a track record of building high‑performing teams.

Your technical capabilities include strong knowledge of superannuation, financial services and privacy law, experience with GRC software platforms, and expertise in developing structured reporting for executive and board audiences.

Most importantly, you're a strategic thinker who excels at stakeholder management (including building strong relationships across the whole Compliance team) and can balance big‑picture vision with disciplined, day‑to‑day operational excellence.

Join HESTA and make a real impact in an organisation committed to serving our members' interests. This senior role offers the opportunity to lead compliance innovation, influence enterprise‑wide frameworks, and work with engaged stakeholders in a collaborative, purpose‑led culture.

Benefits that matter and make a difference for our employees

• Leave for those moments that matter, an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affiliation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few!).
• Your Professional development matters, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools.
• Your health and wellbeing matters, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7.
• Your financial wellbeing matters,15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options.

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.

We want all candidates to feel safe, included and provided with the best opportunity to thrive, if you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent [e-mail] and we'll call you to discuss.

HESTA Superannuation Fund Number (SFN): 129638949. HESTA Australian Business Number (ABN): 64 971 749 321