Senior Manager Compliance

CareSuper Pty Ltd; City of Melbourne; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work environment

3% SG above SG minimum

Salary sacrifice matching to 3%

5 weeks annual leave

18 weeks parental leave

Health and wellbeing programs

Professional development

Rewards & discounts program

Job summary

CareSuper Pty Ltd, based in Melbourne, is seeking a Senior Manager Compliance to lead compliance operations, provide practical risk-based advisory services, and ensure timely handling of incidents, breaches and due diligence within a regulated financial services environment.

The role offers strategic leadership, collaboration across functions and opportunities to shape CareSuper’s compliance framework and governance reporting. A hybrid work model and competitive benefits are available.

Qualifications

• Experience leading high-performing teams across multiple functions.
• Degree in Law, Commerce, Finance or related discipline.
• Senior compliance, risk, advisory or regulatory experience in superannuation or financial services.
• Strong knowledge of regulatory obligations and ability to advise on complex matters.
• Excellent written and verbal communication, including governance reporting.
• Experience improving compliance systems; AI-enabled solutions a plus.

Responsibilities

• Lead the Compliance Operations unit, setting priorities, service standards, and delivery expectations.
• Manage end-to-end incident and breach management framework including triage, assessment, escalation, reporting, remediation and closure.
• Lead a structured compliance due diligence process across disclosure documents, member communications, marketing materials and website information.
• Provide clear, practical, risk-based compliance advice to stakeholders across the business.
• Support the development, maintenance and delivery of CareSuper’s Compliance Framework, annual workplan and divisional compliance plans.
• Prepare high-quality Board, Committee and Executive reporting, and support regulatory engagement and assurance activities.

Skills

Leadership

Regulatory knowledge

Analytical thinking

Stakeholder management

Education

Law/Commerce/Finance/Business degree

Job description

About us

At CareSuper, we believe we’re Super Together. As a profit-to-member super fund with over 600,000 members and $60 billion in assets, we’re passionate about helping our members retire with confidence. We’re growing fast and looking for our next superhero to join us on this exciting journey.

About the role

As our new Senior Manager Compliance, reporting to the General Manager Compliance, you’ll play a key role in delivering an effective compliance operations function that supports CareSuper’s strategic objectives, provides practical compliance advisory services, and ensures timely, consistent management of incidents, breaches and compliance due diligence.

In this role you will:

• Lead the Compliance Operations unit, setting priorities, service standards, accountabilities and delivery expectations.
• Manage the end-to-end incident and breach management framework, including triage, assessment, escalation, regulatory reporting, remediation and closure.
• Lead a structured compliance due diligence process across disclosure documents, member communications, marketing materials and website information.
• Provide clear, authoritative and risk-based compliance advice to stakeholders across the business.
• Support the development, maintenance and delivery of CareSuper’s Compliance Framework, annual workplan and divisional compliance plans.
• Prepare high-quality Board, Committee and Executive reporting, and support regulatory engagement, assurance activities and continuous improvement initiatives.

What we’re looking for

We’re looking for a senior compliance professional who brings leadership, strong judgment, integrity and a practical, risk-based approach to complex regulatory matters. You’ll thrive in this role if you have:

• Demonstrated experience leading high-performing teams and coordinating outcomes across multiple business functions.
• Degree qualifications in Law, Commerce, Finance, Business or a related discipline.
• Senior compliance, risk, advisory or regulatory experience in superannuation, financial services or another highly regulated environment.
• Strong knowledge of laws and regulatory obligations relevant to superannuation or financial services, or the ability to quickly acquire that knowledge.
• The ability to provide clear, practical and risk-based advice on complex matters.
• Excellent analytical, written and verbal communication skills, including experience with regulatory notifications and senior governance reporting.
• Experience improving compliance systems, tools or processes.
• Experience designing or implementing AI-enabled solutions will be highly regarded.

Why CareSuper?

We’re not just another super fund. We’re a values-driven organisation that puts people first—our members and our team. Here’s what you can look forward to:

• Hybrid and flexible work environment
• 3% Superannuation Guarantee (SG) above SG minimum
• Additional matching of your salary sacrifice to Superannuation of up to 3% depending on your role
• 5 weeks of annual leave
• 18 weeks of parental leave for all eligible employees
• Holistic health and wellbeing support - free annual flu shots, skin checks, Employee Assistance Program
• Professional Development
• Rewards and Recognition Program, as well as employee discounts and cashback offers on a broad range of products and services

At CareSuper, we know that diverse perspectives make us stronger. We’re proud to foster an inclusive environment where everyone feels welcome, respected, and valued—no matter your background or identity.

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