Senior Manager Business Lending

Westpac Group; Sydney; Remote; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible work arrangements

Mortgage rate discounts for employees

Learning and development opportunities

Volunteer/community involvement

Job summary

Westpac Group is seeking a Senior Manager, Business Lending to shape the credit experience and portfolio outcomes. You will leverage your credit, customer and portfolio expertise to design initiatives that improve lending experiences and sustainable growth across the portfolio.

You will work with aligned teams to resolve pain points, strengthen portfolio management capability and use data-driven insights to guide decisions for better customer outcomes, flexibility, and long-term success.

Qualifications

• Strong knowledge of credit portfolio management and decisioning.
• Experience across Commercial and SME lending is required.
• Ability to use data and insights to guide portfolio growth.

Responsibilities

• Define and shape the credit experience agenda and policy.
• Identify pain points, improve portfolio management and credit quality.
• Collaborate with stakeholders to deliver better customer outcomes.
• Lead initiatives using data and insights to drive sustainable growth.

Skills

Credit portfolio management

Credit processes and decisioning

Commercial & SME lending knowledge

Stakeholder collaboration

Data analytics & insights

Job description

Create your best future and join Westpac as a Senior Manager Business Lending.

What’s the role?

You’ll help define and design our credit experience agenda, using your credit, customer and portfolio expertise to shape better lending experiences and sustainable portfolio outcomes.

Working with aligned Villages and Squads, you’ll identify and resolve pain points, strengthen portfolio management capability and find opportunities to enhance credit quality and growth. You’ll use data and insights to guide decisions while collaborating with stakeholders across the business to deliver better outcomes for our customers.

This is a permanent, full-time opportunity in our Credit Policy team, with location flexible across Australia.

What do I need?

• Strong knowledge of credit portfolio management, credit processes and decisioning
• Understanding of operational and fulfilment processes and credit control environments
• Business Lending knowledge across Commercial and SME markets
• Strong stakeholder collaboration and influencing skills, with the ability to work effectively across different teams and priorities
• Ability to use data and insights to identify opportunities and support sustainable portfolio growth

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Benefits

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future today

We’re all about creating a supportive and inclusive community.

We welcome everyone, no matter your age, gender, background, or abilities.

We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.