Senior Manager BOS Products & Processes

NSW Department of Climate Change, Energy, the Environment and Water; Sydney; Hybrid; AUD 178,000 - 198,000; Full time

Job summary

NSW Department of Climate Change, Energy, the Environment and Water seeks a Senior Manager for BOS Products and Processes to lead digital transformation across the Biodiversity Offsets Scheme. You will own strategic direction, drive program delivery, and oversee a portfolio of digital products, data governance and business processes to improve efficiency and stakeholder experience.

This role requires strong leadership of dispersed teams, expertise in product ownership and change management, and

Qualifications

• Experience leading large-scale product and digital transformation initiatives.
• Expertise in product ownership and program management.
• Strong strategic thinking and problem solving skills.
• Experience managing digital products and data governance practices.

Responsibilities

• Lead strategic direction and continuous improvement for BOS products and processes.
• Oversee a portfolio of digital products and programs ensuring alignment with legislation and government priorities.
• Partner with executives, IT, delivery partners and external vendors to drive delivery and governance.
• Foster a collaborative, high-performing, customer-focused culture across multidisciplinary teams.

Skills

Product ownership

Program management

Change management

Stakeholder influence

Data governance

Team leadership

Job description

Do you want your work to make a difference for NSW?

Working to protect the state’s environment and heritage.

Senior Manager, BOS Products & Processes (EO14)

• Lead the digital transformation of NSW's Biodiversity Offsets Scheme and drive innovation that delivers lasting environmental outcomes
• Ongoing full-time (35 hours per week) opportunity
• Office location at Parramatta NSW - hybrid working supported
• Salary relative to experience, and ranges from $178,315 to $197,753 + super (Environment Officer Class 14)

About the Role

Our Biodiversity Offsets Branch is currently seeking to appoint a Senior Manager, BOS Products & Processes to lead the strategic direction, continuous improvement and delivery of digital products, systems, data and business processes that underpin the Biodiversity Offsets Scheme (BOS). In this influential leadership role, you will drive transformation initiatives that improve scheme effectiveness, stakeholder experience and operational efficiency through digitisation, data optimisation and innovative business solutions.

As the Senior Manager, you will lead multidisciplinary teams responsible for product ownership, program delivery, change management and process improvement across the Biodiversity Offsets Scheme. You will oversee a portfolio of strategic initiatives and digital products, ensuring they align with legislative requirements, government priorities and customer needs. Working closely with executives, business stakeholders, DCCEEW Information Technology, delivery partners and external vendors, you will provide strategic advice, drive innovation, improve data governance and lead the successful delivery of complex programs that support biodiversity conservation outcomes across NSW. This role offers the opportunity to shape the future of BOS administration while fostering a collaborative, high-performing and customer-focused culture.

About You

You will bring:

• Extensive experience leading large-scale product, digital transformation, program management and business improvement initiatives within complex environments.
• Demonstrated expertise in product ownership, program management and change management, with a strong focus on delivering measurable business outcomes.
• Strong strategic thinking and problem-solving skills, with the ability to analyse complex issues and develop innovative, practical solutions.
• Experience managing digital products, data governance practices and business process optimisation programs.
• Proven ability to build trusted relationships and influence a diverse range of stakeholders, including executives, government agencies, technical specialists and external service providers.
• Exceptional communication skills, with the ability to translate complex technical information into clear and compelling advice for varied audiences.
• Demonstrated success leading and developing high-performing teams in geographically dispersed and multidisciplinary operating environments.
• Strong understanding of governance, project delivery methodologies, procurement and vendor management practices.
• Knowledge of biodiversity offsets, environmental regulation, natural resource management or related legislative and policy frameworks will be highly regarded.

For more information read the full Role Description: Senior Manager BOS Products and Processes.docx

Who we are

• The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.
• DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.
• DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.
• We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

Applications close Tuesday, 24 November 2026 at 11:55PM.

Should you require further information about the role please contact Amy Dumbrell via [e-mail] or on 02 9995 5639.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

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