Senior Luxury Client Advisor & Team Leader

Inside Lvmh; Western Australia; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Commission scheme

Product discounts

Management training

Global mobility

Job summary

Louis Vuitton in Perth is seeking a Senior Client Advisor to lead unforgettable client journeys and mentor a high-performing team in our flagship store. This role focuses on delivering exceptional service and driving commercial performance through strategic clienteling and operational excellence.

The successful candidate will act as a brand ambassador, nurture VIP relationships, and contribute to store strategy while coaching colleagues in a fast-paced luxury environment.

Qualifications

• Leadership DNA: demonstrated ability to mentor and coach teams
• Business Acumen: strong understanding of KPIs and driving profitability
• Clienteling Obsession: passion for VIP client relationships and exclusive appointments
• Operational Expertise: solid knowledge of retail operations and procedures
• Exceptional Communication: excellent interpersonal skills and professional escalation handling
• Proactive & Agile: quick learner, adaptable to change

Responsibilities

• Elevate the client experience, exceeding expectations and building lasting relationships.
• Become a brand ambassador, inspiring passion for Louis Vuitton within the team and with clients.
• Drive sales and profitability through strategic clienteling and operational excellence.
• Mentor and coach junior team members, fostering a positive and supportive environment.

Job description

Louis Vuitton in Perth is seeking a Senior Client Advisor to lead unforgettable client journeys and mentor a high-performing team in our flagship store. This role focuses on delivering exceptional service and driving commercial performance through strategic clienteling and operational excellence.

The successful candidate will act as a brand ambassador, nurture VIP relationships, and contribute to store strategy while coaching colleagues in a fast-paced luxury environment.