Senior Licensing Supervisor

Department of Justice and Community Safety VIC; City of Melbourne; On-site; AUD 101,000 - 114,000; Full time

Job summary

Department of Justice and Community Safety VIC – Melbourne VIC is seeking a Senior Licensing Supervisor to lead staff in the liquor licensing division and ensure fair, consistent decisions. You will guide staff through high-risk applications, manage contested cases, and drive clear and efficient work processes while monitoring performance data to identify practical improvements for licensing activities.

The role is ongoing, full-time, based in Melbourne with opportunities to influence licensing

Qualifications

• No mandatory qualification is listed for this role.
• You will need strong experience applying legislation in a regulatory setting.
• Strong technical knowledge of liquor laws and licensing processes.
• Sound judgement and clear communication skills are important for this role.

Responsibilities

• Guide staff through complex and high-risk liquor licence applications.
• Manage contested applications and help staff make consistent decisions.
• Improve clear and efficient work processes across licensing activities.
• Monitor work data and identify practical ways to improve team performance.
• Prepare clear advice, reports and decisions for applicants, industry and senior leaders.

Skills

Regulatory knowledge

Judgement

People leadership

Communication skills

Job description

Department of Justice and Community Safety VIC – Melbourne VIC

• Lead staff and guide decisions on complex liquor licence applications.
• Improve how your team manages work and quality.
• Help shape fair, clear and consistent licensing decisions.
• Build your leadership skills while making a public difference.
• Ongoing, full-time role earning $100,894 - $114,476 per year, plus super.

About us

Liquor Control Victoria was established on 1 July 2022 and comprises the independent Victorian Liquor Commission and staff from the Department of Justice and Community Safety.

Liquor Control Victoria is responsible for issuing liquor licences and overseeing industry compliance and enforcement to ensure that Victorians and visitors to the state enjoy safe and responsible liquor licenced environments.

What you will do

As Senior licensing supervisor, you will lead staff in the licensing division. You will manage applications and help your team make fair, consistent decisions.

You will:

• guide staff through complex and high-risk liquor licence applications
• manage contested applications and help staff make consistent decisions
• improve clear and efficient work processes across licensing activities
• monitor work data and identify practical ways to improve team performance
• prepare clear advice, reports and decisions for applicants, industry and senior leaders.

About you

No mandatory qualification is listed for this role. You will need strong experience applying legislation in a regulatory setting.

You should also have:

• strong technical knowledge of liquor laws and licensing processes
• sound judgement when assessing complex applications and risks
• people leadership skills that help others learn and improve
• clear communication skills that help you solve problems and work well with others.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Fleur Scollo at ************@justice.vic.gov.au.

IMPORTANT INFORMATION:

Child safety statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.