Senior Learning Support Advisor

University of Canberra; Canberra; On-site; AUD 103,000 - 112,000; Full time

Benefits offered by this job

Flexible policies

On-site gym

On-site medical services

Grocery store on campus

Childcare facilities

Job summary

University of Canberra is seeking a Senior Learning Support Advisor to join the Library and Learner Experience team. You will design and deliver innovative learning support programs to enhance student success, retention and engagement, including academic integrity and the use of generative AI and digital tools.

Working with academic staff, you will lead evidence-based interventions that support diverse students, empowering them to build confidence, capability and independence throughout their

Qualifications

• Experience designing and delivering learning support programs, workshops and educational resources.
• Strong knowledge of academic language and learning practices, student success strategies and contemporary pedagogies.
• Excellent communication, collaboration, facilitation and stakeholder engagement skills.
• Strong prioritisation and autonomy.
• A commitment to equity, inclusion and supporting diverse learner cohorts.
• Demonstrated expertise in developing academic literacy, language and/or numeracy capabilities.

Responsibilities

• Designing and delivering innovative learning support programs across multiple delivery modes.
• Supporting students to develop academic writing, research and digital capabilities.
• Collaborating with academic staff to embedded academic learning development within units and courses.
• Providing expert advice on academic language and learning best practice.
• Leading and contributing to projects that improve, evaluate and benchmark Study Skills services, programs and resources.
• Analysing and reporting on student engagement and success metrics to identify improvement.

Skills

Learning support design

Academic language knowledge

Communication skills

Stakeholder engagement

Autonomy

Equity and inclusion

Academic literacy development

Education

Degree in Education or related discipline

Job description

• Join us in creating confident, capable and successful learners.


• UC Level 7, Salary Range $103,259 pa - $111,865 pa plus 17% Super


• Full Time, Fixed Term Opportunity (until October 2027)
  

About us:

University of Canberra is more than a university, it's a community committed to shaping a better world through education, research, and opportunity with a strong commitment to inclusivity and reducing inequalities. Our vibrant campus in Australia's capital city is a hub of innovation & opportunity. Ranked number one in Canberra for graduate outcomes and student support, UC values progress over perfection, inclusion over competition, and real-world impact over prestige. If you're looking for a career that matters, where you can belong, grow, and help shape what's next, you'll find your place at UC.

About the role:

We are seeking an experienced and passionate Senior Learning Support Advisor to join our Library and Learner Experience team. In this role, you will design and deliver innovative learning support programs that enhance student success, retention and engagement, helping students develop the academic, language, literacy, numeracy, research and digital capabilities needed to thrive at university, including academic integrity and the appropriate use of generative AI and other digital learning tools.

Working closely with academic staff and stakeholders across the University, you will lead evidence-based initiatives, resources and targeted interventions that support UC's diverse student community. Through early intervention and scalable support solutions, you will empower students to build confidence, capability and independence throughout their studies.

Key responsibilities include:

• Designing and delivering innovative learning support programs across multiple delivery modes.


• Supporting students to develop academic writing, research and digital capabilities.


• Collaborating with academic staff to embedded academic learning development within units and courses.


• Providing expert advice on academic language and learning best practice.


• Leading and contributing to projects that improve, evaluate and benchmark Study Skills services, programs and resources.


• Analysing and reporting on student engagement and success metrics to identify improvement.
  

About you:

You are a highly skilled education professional with experience supporting learners in secondary, adult or higher education settings. You thrive in a busy and diverse environment, bringing a strong understanding of academic literacies, language development and/or numeracy support. To be successful in this role, you will demonstrate:

• Experience designing and delivering learning support programs, workshops and educational resources.


• Strong knowledge of academic language and learning practices, student success strategies and contemporary pedagogies.


• Excellent communication, collaboration, facilitation and stakeholder engagement skills.


• Strong prioritisation and autonomy.


• A commitment to equity, inclusion and supporting diverse learner cohorts.


• Demonstrated expertise in developing academic literacy, language and/or numeracy capabilities.
  

Offerings/ Benefits/ Culture:

The University offers excellent conditions and benefits which can be further explored on our "Work at UC" site such as flexible, family-friendly policies, on site gym, on site medical services, a grocery store, and Early Childhood Education and Care facilities.

We believe people deserve to feel welcome, supported, and empowered to realise their potential. Being a values based organisation, UC sets a goal to be the national sector leader in equity, diversity, inclusion and access via our Reconnected Strategy. UC encourages applications from Aboriginal and Torres Strait Islander peoples, people with disability, neurodiversity and people from culturally and linguistically diverse backgrounds.

Eligibility:

• A degree and/or postgraduate qualification in Education or a related discipline.


• Relevant experience in teaching, learning advising or student academic support within secondary, adult or higher education settings.


• Applicants who wish to apply for this position should have valid working rights at the time of submission.


• The University of Canberra is committed to the safety of vulnerable and young people. As such, successful applicants will be required to have a current ACT working with vulnerable people registration.

Closing date: 11.55pm, Sunday 11 October 2026