Senior Learning & Education Program Manager

Queensland Treasury Corporation; City of Brisbane; On-site; AUD 80,000 - 110,000; Full time

Job summary

A government financial services provider in Brisbane seeks an experienced individual to manage and co-design impactful education programs for public sector clients. The role involves overseeing tailored learning experiences, collaborating with stakeholders, and ensuring high-quality program delivery. Ideal candidates have a tertiary qualification and at least five years of relevant experience. The position offers growth opportunities within a dynamic team focused on uplifting capability across Queensland.

Qualifications

• Minimum 5 years’ experience in roles demonstrating overall competency.
• Management consulting experience.

Responsibilities

• Manage and deliver tailored learning experiences for clients.
• Collaborate with providers to shape courses that meet capability needs.
• Drive reporting and process improvement for programs.

Skills

Program & stakeholder management

Learning design expertise

Communication & collaboration

Analytical & reporting skills

Adaptability & leadership

Education

Tertiary qualification in a relevant discipline

Tools

PowerPoint

Job description

Join QTC's Education team in shaping impactful learning experiences for Queensland Government clients. We deliver high-quality, in-person training focused on financial and risk management to uplift public sector capability across policy makers, budget holders, asset managers, and finance teams.

In this role, you’ll manage and co-design tailored education programs, collaborate with providers and stakeholders, and support delivery across Queensland. You’ll also contribute to program evaluation, reporting, and continuous improvement to ensure our services meet evolving client needs.

About the Role

As a key member of the QTC Education team, you will:

Manage the learning journey with clients, providers and internal stakeholders:

Manage and deliver tailored learning experiences — oversee the full client journey from request to evaluation, with a focus on in-person, synchronous courses.

Co-design impactful education programs — collaborate with providers and stakeholders to shape courses that meet public sector capability needs.

Support delivery and quality assurance — ensure high standards through program evaluation, feedback, and on-site engagement across Queensland.

Contribute to effective program management:

Lead end-to-end program management — oversee client and participant journeys from course request to delivery and evaluation, ensuring smooth coordination with providers.

Support strategic and operational delivery — manage contracts, contribute to growth initiatives, and collaborate with stakeholders to uplift public sector capability.

Drive reporting and process improvement — analyse data, enhance systems, and support day-to-day operations including finance, participant management, and vendor coordination.

What You’ll Bring

Program & stakeholder management – experienced in managing learning programs, contracts, and engaging diverse stakeholders.

Learning design expertise – strong grasp of adult learning principles and co-designing impactful education experiences.

Communication & collaboration – skilled in facilitation, negotiation, and building trusted relationships across teams.

Analytical & reporting skills – proficient in data analysis, reporting, and using tools like PowerPoint to inform decisions.

Adaptability & leadership – demonstrates integrity, initiative, and composure under pressure, with a collaborative and inclusive approach.

Qualifications & Experience

Essential:

Tertiary qualification in a relevant discipline.

Minimum 5 years’ experience in roles demonstrating overall competency.

Management consulting experience.

Desirable:

Qualifications in program management or learning design.

Experience in learning & development, especially in financial and risk management education.

Experience in co-designing education programs and managing vendors.

Public sector experience.

Build the future with QTC:

QTC is the central financing authority for the Queensland Government and provides financial resources and services for the State. We manage the State’s funding program in the global capital markets to deliver sustainable and cost-effective borrowings for the Queensland Government, local governments, and other related entities (our clients).

With a statutory role to advance the financial interests and development of the State, we help to deliver innovative, long-term solutions that contribute to the growth of Queensland’s economy. We protect Queensland’s financial interests and deliver better financial outcomes by centralising the management of our clients’ borrowings, cash investments, and foreign exchange.

We do work that improves Queensland for generations. We are a leader in finance, creating meaningful solutions with profound outcomes. We set the standard in financial solutions. We address the challenges of today, with results for tomorrow.