Senior Key Account Manager

Daimler Truck Financial Services Australia; City of Monash; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Discounted vehicle leasing

On-site parking

Employee wellbeing support

Recognition & rewards

Learning & development

Job summary

Daimler Truck Financial Services Australia is seeking a Senior Key Account Manager to lead the Fleet Finance business and the Fleet Sales team. You will drive sustainable growth, improve finance penetration, and enhance customer profitability through trusted relationships and competitive financial solutions.

Reporting to the Head of Marketing and Sales, you will own sales pipeline, forecast, and account planning while coordinating with dealers, brand partners and the DTFS sales teams.

Qualifications

• Strong experience in fleet finance, commercial vehicles or automotive financial services.
• Proven ability to lead and develop a high-performing sales team.
• Strong commercial acumen with judgement across customer, pricing, portfolio and credit matters.

Responsibilities

• Lead, coach and develop the Fleet Sales team to drive accountability and performance.
• Grow the Fleet Finance business by increasing finance penetration and profitability.
• Own the sales pipeline, forecasting, account planning and quotation process.
• Build trusted relationships with customers, dealers, brand partners and sales teams.
• Lead complex fleet opportunities through commercial and credit approval.
• Oversee portfolio performance and coordinate resolution of issues, escalations and delinquencies.
• Shape the Fleet Sales strategy using customer and market insights.
• Represent DTFS at customer events and conferences, including interstate travel.

Skills

Fleet finance

Commercial vehicles

Sales leadership

Customer relationships

Data analysis

Education

Tertiary qualifications in business

Job description

WE MOVE THE WORLD THROUGH SUSTAINABLE AND INTELLEGENT FINANCIAL SERVICES SOLUTIONS

Daimler Truck Financial Services is one of the world's leading providers of financial and mobility services for commercial vehicles, employing approximately 1,900 people across 21 markets worldwide. As an integral part of Daimler Truck AG, we support customers with innovative financing, leasing, insurance and service solutions that keep the world moving.

Our company is driven by trust, authenticity, respect and integrity. Our employees and our value-based culture are decisive strengths that will contribute significantly to our success in the new set-up. Our knowledge, skills and people-oriented collaboration culture, characterized by respect, appreciation and a deep trust in one another, will be the driving forces of future growth in all business segments.

The role:

Reporting to the Head of Marketing and Sales, the Senior Key Account Manager will lead the Fleet Finance business within Daimler Truck Financial Services. The role will drive sustainable growth, finance penetration, customer profitability and retention by building trusted relationships and delivering competitive financial solutions. A central part of this position is leading the Fleet Sales team (currently 2). You will set clear priorities, drive accountability and build a high-performance culture through regular direction, coaching, feedback, capability development and performance management.

Reporting into the Head of Marketing and Sales, your key responsibilities will be:

• Lead, coach and develop the Fleet Sales team, driving accountability, collaboration and high performance.
• Grow the DTFS Fleet Finance business by converting opportunities and increasing finance penetration, customer profitability and fleet services uptake.
• Own the sales pipeline, forecasting, account planning and quotation process.
• Build trusted relationships with customers, dealers, brand partners and Daimler Truck sales teams.
• Lead complex fleet opportunities through commercial and credit approval.
• Oversee portfolio performance and coordinate the resolution of customer issues, escalations, debts and delinquencies.
• Shape the Fleet Sales strategy using customer, dealer and market insights.
• Represent DTFS at customer events, conferences and expos, including interstate travel.

Who we are looking for:

The successful candidate will bring strong experience in fleet finance, commercial vehicles, automotive financial services or a comparable business-to-business finance environment, together with demonstrated experience leading and developing a high-performing sales team. You will have strong commercial acumen, strategic thinking and sound judgement across customer, pricing, portfolio and credit matters. An effective communicator and relationship builder, you will confidently manage complex stakeholders, competing priorities and escalations through to resolution. You will also be comfortable analysing large data sets and translating insights into practical account and optimisation plans. A structured, collaborative and accountable approach is essential, along with tertiary qualifications, or studies in progress, preferably in business.

At Daimler Truck Financial Services, we know our success starts with our people. We are committed to creating a workplace where employees feel supported, valued and empowered to grow. In addition to a flexible and progressive work environment, we offer discounted vehicle leasing, on-site parking, employee wellbeing support, recognition and reward programs, and ongoing learning and development opportunities to help you thrive both personally and professionally.