Senior Integration Consultant, Platforms

Greater Giving, Inc.; City of Brisbane; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

Global Payments is seeking a Senior Integration Consultant, Platforms in Queensland, Australia to lead end-to-end API integrations and guide customers through architecture and solution delivery. You’ll partner with Sales, Product, and Operations to define scope, drive successful deployments, and ensure compliance and go-to-market alignment.

The role emphasizes API-first design, hands-on technical leadership, and stakeholder management across regions, with an emphasis on delivering scalable

Qualifications

• Hands-on API integration implementations.
• Experience delivering API-led integrations in SaaS/fintech/environments.
• Strong solution architecture and system integration design.
• Lead technical discovery and architecture conversations.
• Presales support and customer-facing engagements.
• SOW creation, scoping and estimation.
• Experience with API tools such as Postman and Swagger/OpenAPI.
• Data mapping, transformation, and integration patterns.
• Familiarity with middleware/iPaaS platforms and enterprise system landscapes.

Responsibilities

• Lead end-to-end API integration implementations and certification for enterprise merchants and ISV partners
• Configure and manage technical sandboxes, testing, and onboarding workflows
• Execute implementations aligned to SOWs, scope, and integration design
• Provide hands-on support for troubleshooting, validation, QA, and go-live readiness
• Ensure integrations meet product, compliance, and go-to-market requirements
• Manage risks, dependencies, and escalation throughout the delivery lifecycle
• Lead technical discovery workshops with partners and enterprise customers to gather business and integration requirements
• Partner with Sales during RFI/RFP processes, deal qualification, and solution shaping
• Act as a trusted advisor in defining customer success criteria and technical approach
• Deliver technical demonstrations, proof of concepts, and solution walkthroughs
• Support revenue growth by aligning solutions to commercial strategy and customer outcomes
• Design scalable, API-first architectures for payment and platform integrations
• Define integration patterns, data flows, authentication models, and system interactions
• Lead solution and architecture workshops with partner engineering teams
• Ensure solutions are fit-for-purpose, reusable, and aligned to product capabilities
• Provide thought leadership on API design, integration strategies, and best practices
• Contribute to architecture templates, documentation, and reusable patterns
• In addition to the duties listed above all staff are expected to:
• Respect and abide by the vision, mission and values of the organization;
• Ensure that their conduct is consistent with provisions of the Code of Ethics and Conduct;
• Comply with the provisions of relevant policies and procedures including the company’s Information Security policy;
• Comply with the provisions of the Workplace Health and Safety framework including policies, procedures and safe work systems that relate to their role, program area or the company as a whole. Information and training will be provided to successful candidates;
• Comply with relevant legislative requirements including requirements under the company’s Australian Financial Services License;
• Carry out general administrative functions related to their role and to the effective and efficient functioning of the company as a whole. This will include the use of computer-based calendar and information management systems.
• This role is required to work with different teams across different geographies and time zones to deliver business outcomes. As such, the role may be required to work or remain contactable outside regular hours due to different time zones at times.
• Other related duties as assigned.

Skills

APIs RESTful

Integration design

Technical discovery

Presales support

SOW creation

Postman

Swagger/OpenAPI

Data mapping

Middleware / iPaaS

Commercial acumen

Tools

Postman

Swagger/OpenAPI

Job description

Senior Integration Consultant, Platforms

Make your mark at one of the biggest names in payments. We’re looking for a Senior Integration Consultant to join our ever-evolving Information Technology team and help us unleash the potential of every business.

What you’ll own

The purpose of the Senior Integration Consultant is to ensure that the Payments’ products service functionality is properly documented and selected to meet the partner’s specifications and requirements, resulting in a fully successful deployment of Global Payments Integration.

This role also partners closely with the Partner Acquisition Team to drive solution design, documenting best practice and integration guardrails in the form of a scope of work, setting the customer up for success.

Key Accountabilities

1. Integration Delivery & Implementation

• Lead end-to-end API integration implementations and certification for enterprise merchants and ISV partners


• Configure and manage technical sandboxes, testing, and onboarding workflows


• Execute implementations aligned to SOWs, scope, and integration design


• Provide hands-on support for troubleshooting, validation, QA, and go-live readiness


• Ensure integrations meet product, compliance, and go-to-market requirements


• Manage risks, dependencies, and escalation throughout the delivery lifecycle


• Lead technical discovery workshops with partners and enterprise customers to gather business and integration requirements


• Partner with Sales during RFI/RFP processes, deal qualification, and solution shaping


• Act as a trusted advisor in defining customer success criteria and technical approach


• Deliver technical demonstrations, proof of concepts, and solution walkthroughs


• Support revenue growth by aligning solutions to commercial strategy and customer outcomes


• Design scalable, API-first architectures for payment and platform integrations


• Define integration patterns, data flows, authentication models, and system interactions


• Lead solution and architecture workshops with partner engineering teams


• Ensure solutions are fit-for-purpose, reusable, and aligned to product capabilities


• Provide thought leadership on API design, integration strategies, and best practices


• Contribute to architecture templates, documentation, and reusable patterns

4. Statement of Work (SOW) & Solution Definition

• Own and contribute to SOW creation, including scope, deliverables, timelines, and assumptions


• Provide effort estimation, delivery planning, and technical validation


• Ensure alignment between customer expectations, commercial outcomes, and delivery feasibility


• Clearly define scope boundaries and integration constraints

5. Partner & Stakeholder Management

• Act as the technical voice of the partner internally across Product, Engineering, Sales, and Operations


• Build strong, long-term relationships with ISVs, enterprise customers, and stakeholders


• Communicate effectively with both technical teams and C-level stakeholders


• Provide proactive updates, manage expectations, and drive alignment

6. Continuous Improvement & Go-to-Market Enablement

• Provide feedback to Product teams to influence API roadmap and enhancements


• Identify opportunities to optimise integration patterns and onboarding processes


• Contribute to GTM strategy and partner enablement through API solutions


• Develop documentation, knowledge base content, and training materials


• Mentor junior team members and support capability uplift

In addition to the duties listed above all staff are expected to:

• Respect and abide by the vision, mission and values of the organization;


• Ensure that their conduct is consistent with provisions of the Code of Ethics and Conduct;


• Comply with the provisions of relevant policies and procedures including the company’s Information Security policy;


• Comply with the provisions of the Workplace Health and Safety framework including policies, procedures and safe work systems that relate to their role, program area or the company as a whole. Information and training will be provided to successful candidates;


• Comply with relevant legislative requirements including requirements under the company’s Australian Financial Services License;


• Carry out general administrative functions related to their role and to the effective and efficient functioning of the company as a whole. This will include the use of computer-based calendar and information management systems.


• This role is required to work with different teams across different geographies and time zones to deliver business outcomes. As such, the role may be required to work or remain contactable outside regular hours due to different time zones at times.


• Other related duties as assigned.

Induction training relating to policy and procedures, workplace health and safety and administrative systems will be provided to successful candidates on appointment. Additional training in relation to IT systems and software will also be provided to successful candidates where necessary.

What you’ll bring

Essential Skills and Experience:

• Extensive hands-on experience with APIs including RESTful, JSON/XML, Authentication methods (OAuth2, API keys, Basic Auth), Webhooks and event-driven patterns


• Proven experience delivering API-led integrations and partner onboarding within SaaS, fintech, or complex enterprise environments


• Strong experience in solution architecture and system integration design


• Demonstrated ability to lead technical discovery and architecture conversations


• Experience supporting presales and customer-facing engagements


• Expertise in SOW creation, scoping, and estimation


• Experience with API tools such as Postman, Swagger/OpenAPI


• Understanding of data mapping, transformation, and integration patterns


• Familiarity with middleware/iPaaS platforms and enterprise system landscapes


• Strong commercial acumen and ability to align solutions to business outcomes


• Excellent communication skills across technical, business, and executive audiences


• Proven stakeholder management and customer-facing consulting experience


• Highly analytical with strong problem-solving capability


• Ability to operate across sales, architecture, and delivery seamlessly
  
• Experience working with ISV partners and platform integrations

Desired Skills and Experience:

• Basic SQL/data analysis capability


• Payments, fintech, or high-volume transaction environments


• Exposure to PCI DSS or regulated environments

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Explore the benefits we offer in Australia

My Health

We offer access to medical coverage that supports the health and wellbeing for you and your family

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Senior Integration Consultant, Platforms

Virtual, Queensland, Australia

Commercial and Sales

Virtual, Queensland, Australia

Commercial and Sales

Privacy Statement

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Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.