Senior Intake and Assessment Officer

Open Minds; Gold Coast City; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Salary packaging options

Career opportunities across Vertaview

Online training platform

Annual leave loading + EAP

Job summary

Open Minds is seeking a Senior Intake & Assessment Officer for the Pimpama centre on the Northern Gold Coast to deliver trauma-informed, person-centred assessments and pathways into care.

You will conduct bio-psycho-social assessments, manage risk, and support a multidisciplinary team to connect service users with the right services at the right time. This busy role requires strong collaboration with Clinical Leads, stakeholders, and community events.

Qualifications

• Tertiary qualifications in psychology, social work, health, behavioural or social sciences, community services.
• Minimum 2 years’ experience in the mental health sector providing assessments.
• Current Driver Licence, Blue Card, and National Police Check.

Responsibilities

• Undertaking intake and screening with bio-psycho-social assessments to identify needs.
• Conducting risk assessments and devising actions to manage harm.
• Participating in multidisciplinary meetings and providing clinical leadership.
• Building relationships with stakeholders to support referral pathways.
• Collaborating with Clinical Leads to supervise the team and promote service access.
• Promoting Medicare Mental Health Centre at community events.

Skills

Intake & assessment

Bio-psycho-social assessments

Risk assessments

Clinical leadership

Stakeholder engagement

Education

Tertiary qualifications in psychology, social work, health or related field

Job description

Join our multidisciplinary mental health team in Northern Gold Coast! By providing evidence based, trauma informed and person-centred care across Open Minds’ Medicare Mental Health Centres that offer triage, assessment, clinical care coordination and immediate and short-term clinical intervention supporting people with varying levels of need, including those in distress.

We are currently looking for a full-time Senior Intake & Assessment Officer to join our Pimpama centre. As the first point of contact for individuals accessing our services, you will play a critical role in engaging, screening, assessing, and connecting service users with the right care, at the right time, in the right place. Your goal is to ensure that our diverse range of service users, their families and friends, feel welcome and heard while delivering holistic, recovery-orientated assessment and connection.

Responsibilities

• Undertaking intake and screening, including thorough bio-psycho-social assessments to ascertain service users’ needs and connecting with the most suitable services.
• Conducting comprehensive risk assessments, evaluating harm to self and others, and devising action lans to support the service users in managing these risks.
• Actively participating in multidisciplinary meetings, providing clinical expertise and leadership in decision making.
• Building and maintaining productive professional relationships with a range of stakeholders to support referral pathways in and out of the service.
• Work with Clinical Leads and leadership team to provide supervision and support to the multidisciplinary team in the centre.
• Assist the Stakeholder Engagement Coordinator in promoting Medicare Mental Health Centre at community events.

Perks & Benefits

• Access to salary packaging options up to $15,900 and $2,650 for meal and entertainment p/a of tax-free income and discounts at hundreds of retailers
• Access to career opportunities across Vertaview Group including Mental Health and Youth programs, Behaviour Support, Frontline Services
• Continuous learning development through our online training platform
• Competitive pay aligned with your experience, 17.5% annual leave loading and access to EAP

Requirements

• Tertiary qualifications in psychology, social work, health, behavioural or social sciences, community services.
• Broad knowledge and understanding of mental health, including related evidence-based interventions and clinical practice.
• Minimum 2 years’ experience in the mental health sector providing assessments
• Current Driver Licence
• Current Blue Card
• Current National Police Check

About Open Minds

Open Minds has delivered mental health services across NSW and QLD for over 114 years, including headspace centres, Medicare Mental Health Centres, universal aftercare, psychosocial programs, and clinical care coordination.