Senior Insurance Code Compliance Analyst (12‑Month Contract)

Australian Financial Complaints Authority; Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid working

Inclusive leave options

Diversity & inclusion

Job summary

Australian Financial Complaints Authority (AFCA) in Melbourne seeks a Senior Code Compliance Analyst to join the Insurance Code team. You will monitor insurers’ practices, conduct analyses, and support the committee with high‑quality data and investigations.

This 12‑month contract offers hybrid working, inclusive leave options, and a collaborative, diverse culture designed to put people first. You will engage with code subscribers and consumer groups, reporting findings publicly and driving

Qualifications

• Experience in financial services or regulatory/compliance environments.
• Strong data analysis and investigation skills.
• Excellent written and verbal communication abilities.
• Ability to work autonomously and as part of a small team.

Responsibilities

• Analyse qualitative and quantitative information to identify emerging problems and their significance.
• Provide compliance research and support for the code committee.
• Monitor and report on code compliance by leading programs and activities.
• Conduct compliance investigations and advise on corrective actions for breaches.
• Provide secretariat support to the committee.
• Engage with code subscribers and consumer advocacy groups.

Skills

Data analysis

Compliance investigations

Written & verbal communication

Autonomous work

Education

Legal qualifications (desirable)

Job description

Australian Financial Complaints Authority (AFCA) in Melbourne seeks a Senior Code Compliance Analyst to join the Insurance Code team. You will monitor insurers’ practices, conduct analyses, and support the committee with high‑quality data and investigations.

This 12‑month contract offers hybrid working, inclusive leave options, and a collaborative, diverse culture designed to put people first. You will engage with code subscribers and consumer groups, reporting findings publicly and driving