Senior Inspector

Department of Customer Service; Sydney, Gosford, Newcastle; On-site; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible working arrangements

Professional development

Career progression

Collaborative team environment

Job summary

NSW Fair Trading, Consumer Affairs, is seeking a Senior Inspector to join the FuelCheck Taskforce in Sydney or other NSW locations by negotiation. The role involves conducting inspections and investigations to ensure FuelCheck compliance, engaging with retailers, and supporting enforcement initiatives to strengthen consumer protection in NSW.

The position offers a Grade 7/8 salary from $116,981 to $129,492 base plus super, with a temporary up to 2-year appointment and potential for a talent pool

Qualifications

• Certificate IV (Government Investigations) or equivalent qualification, or willingness to obtain.
• Current NSW Driver Licence.
• Willingness to undertake regular travel across NSW, including field-based inspections.
• Satisfactory criminal history and probity checks.

Responsibilities

• Conduct inspections, audits and investigations relating to FuelCheck compliance obligations.
• Assess evidence, identify non-compliance and recommend appropriate regulatory action.
• Support intelligence-led compliance programs and targeted enforcement activities.
• Prepare investigation reports, briefs and recommendations.
• Engage with fuel retailers and industry stakeholders to encourage voluntary compliance.
• Contribute to compliance monitoring, data analysis and reporting activities.
• Provide mentoring and technical guidance to inspectors and other team members where required.
• Participate in taskforce initiatives and cross-functional projects supporting FuelCheck operations.
• Represent NSW Fair Trading professionally during field-based and stakeholder engagement activities.

Skills

Compliance investigations

Regulatory operations

Risk assessment

Stakeholder engagement

Travel across NSW

Education

CertificateIV (Government Investigations)

Job description

Senior Inspector (FuelCheck Taskforce)

Grade 7/8: $116,981 - $129,492 base + super

Temporary Opportunity (up to 2 years). Atalent pool may be created from this recruitment process and used to fillfuture temporary or ongoing Inspector and Senior Inspector opportunities acrossNSW Fair Trading.

NSW Fair Trading, Consumer Affairs

Location: Sydney, Gosford, Newcastle or other NSW locations bynegotiation

Help Protect Consumers and Strengthen Compliance AcrossNSW

NSW Fair Trading is seeking an experienced and motivated SeniorInspector to join the newly established FuelCheck Taskforce.

FuelCheck is a key NSW Government initiative that helpsconsumers compare fuel prices and promotes transparency across the fuel retailindustry. With new funding secured to support ongoing business-as-usualoperations, NSW Fair Trading is expanding its FuelCheck compliance capabilityand recruiting dedicated inspector positions to support the program'soperational and regulatory requirements.

As a Senior Inspector, you will undertake compliance andenforcement activities for this program and other duties within the consumerbranch, which will include inspections and investigations, providing regulatoryadvice, and contributing to initiatives that improve industry compliance acrossNSW.

What You'll Be Doing

• Conductinspections, audits and investigations relating to FuelCheck complianceobligations.
• Assessevidence, identify non-compliance and recommend appropriate regulatoryaction.
• Supportintelligence-led compliance programs and targeted enforcement activities.
• Prepareinvestigation reports, briefs and recommendations.
• Engagewith fuel retailers and industry stakeholders to encourage voluntarycompliance.
• Contributeto compliance monitoring, data analysis and reporting activities.
• Providementoring and technical guidance to inspectors and other team memberswhere required.
• Participatein taskforce initiatives and cross-functional projects supportingFuelCheck operations.
• RepresentNSW Fair Trading professionally during field-based and stakeholderengagement activities.

About You

We're looking for someone who:

• Hasexperience in compliance, investigations, regulatory operations orenforcement activities.
• Demonstratessound judgement and decision-making skills.
• Cananalyse information and assess risks to determine appropriate outcomes.
• Buildsproductive relationships and communicates effectively with a range ofstakeholders.
• Isresilient, adaptable and able to manage competing priorities.
• Workscollaboratively and contributes to a positive team culture.
• Iscommitted to delivering high-quality services and outcomes for the peopleof NSW.

Essential Requirements

• CertificateIV (Government Investigations) or equivalent qualification, or willingnessto obtain.
• CurrentNSW Driver Licence.
• Willingnessto undertake regular travel throughout NSW, including field-basedinspections.
• Satisfactorycriminal history and probity checks.

What We Offer

• Anopportunity to work on a high-profile consumer protection initiative.
• Meaningfulwork that supports transparency and fairness in the fuel retail market.
• Flexibleworking arrangements and supportive leadership.
• Professionaldevelopment and career progression opportunities.
• Acollaborative and values-driven team environment.

Salary Grade 7/8, with the base salary for this role startingat $116981 base plus superannuation

Closing Date: Tuesday 20th October 2026 (11:59pm)

Click Here to access the Role Description

For enquiries relating to recruitment pleasecontact Jessica Love via [e-mail].

Visit the Capability Application Tool to prepare for the recruitment process byaccessingpractice application and interview questions based on the focus capabilitieslisted in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Careers at Department of Customer Service

A career at the Department ofCustomer Service (DCS) gives you the opportunity to help improve government services and be part of reformthat benefits people across NSW. We are focused on delivering excellent customer service, digitaltransformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracingdifference, while the key to our success is leveraging the contributions of employees with differentbackgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [e-mail].

Informationon some of the different types of disabilities

Information on adjustmentsavailable for the recruitment process