Senior HR Consultant

Queensland Ambulance Service; Townsville City; On-site; AUD 100,000 - 125,000; Full time

Job summary

An ambulance service provider in Queensland seeks a qualified HR consultant to provide high-quality HR consultancy services. The role involves delivering expert advice on performance management, recruitment, and organizational change while ensuring compliance with HR legislation. Ideal for candidates with a strong HR background and problem-solving skills to maintain positive employee relations.

Qualifications

• Experience in HR consultancy services.
• Strong understanding of HR legislation and policies.
• Ability to analyze workforce data and trends.

Responsibilities

• Deliver HR consultancy services to regional managers.
• Develop and implement HR management systems.
• Review HR reports and provide solutions.

Job description

Job Description

The successful candidate will deliver high quality HR consultancy services to regional managers and staff by providing expert advice on a wide range of issues, including performance management, recruitment and selection, establishment management, employee relations, employment conditions, payroll, staff absence management, equal employment opportunity and anti-discrimination practices, reporting, and organisational change initiatives.

• Develop and implement contemporary, best practice HR management systems and processes, in accordance with relevant legislation and QAS strategic priorities and business objectives.
• Ensure the region maintains an appropriately resourced and skilled workforce through the analysis of workforce data and trends, in consultation with key stakeholders.
• Review and analyse monthly HR reports to identify trends and provide options and solutions for HR matters including workforce planning and absence management.
• Coordinate local regional recruitment and selection processes in consultation with relevant internal and external stakeholders and ensure compliance with relevant legislation and directives.
• Assist and support the Head Office HR Branch with coordination activities regarding centralised recruitment campaigns.
• Maintain a thorough knowledge of current HR legislation, awards, certified agreements, directives, policies and procedures and provide accurate and timely advice on employee relations matters.
• Provide advice, support and strategies to regional management in relation to the performance management of staff in line with HR policy and procedure.
• Negotiate and problem-solve to maintain positive employee relations in a complex operational environment, including dispute resolution and complaint management.

The Queensland Ambulance Service (QAS) provides excellence in ambulance services for the Queensland community. QAS is an integral part of the primary health care sector in Queensland, providing patient transport services, emergency pre-hospital care, and other services to Queenslanders across the state.

We are an equal opportunities employer and are committed to maintaining a workplace culture of gender equality, respectful relationships, diversity, inclusion, employee safety and support. We uphold the QAS Statement of Commitment to Aboriginal and Torres Strait Islander peoples and Cultural Safety Policy Statement and prioritise safe, effective, quality healthcare that is free from racism and discrimination.