Senior Finance Officer SaH

Medibank; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Medibank Group is seeking a Senior Finance Officer to join the Financial Control Division within Amplar Home Health, supporting SaH-related services. You will lead finance operations, governance, and reporting processes and contribute to system changes and automation.

Ideal candidates will have 2+ years in home care financials, strong communication, and experience with ERP systems such as SAP or Business Central.

Qualifications

• Experience in financial operations with ability to create new processes and provide guidance on system setup and changes.
• Excellent written and verbal communication skills.
• Experience with ERP systems, SAP or Business Central.
• Knowledge of Home Care aged care sector (HCP/Support at Home) preferred.
• Strong problem-solving skills and initiative to drive solutions.

Responsibilities

• Deliver sound finance operations, governance and reporting to strengthen the balance sheet.
• Oversee monthly claims to government, client statements and collection of co-contributions.
• Ensure invoices are recorded accurately and paid on time; assist with client budgets.
• Prepare and present ad-hoc analyses for stakeholders and support year-end reporting.
• Identify process improvements and drive automation across the team.

Skills

Financial operations

Stakeholder management

Process improvement

System setup & changes

Education

Accounting degree

Tools

SAP

Microsoft Dynamics Business Central

Job description

At Medibank Group, our brands, Medibank, ahm and Amplar Health, are united by a shared purpose: creating the best health and wellbeing for Australia. We're building a workplace where people can thrive, grow and make a meaningful impact, while helping shape a healthier future for our customers, patients and communities.

The Opportunity –Senior Finance Officer

As a Senior Finance Officer within the Financial Control Division of Amplar Home Health, you will support the business in ensuring daily, monthly and ad hoc responsibilities of the Finance Operations team are achieved. Specifically focused on supporting the part of the business that delivers services for Support at Home (SaH) clients.

How you will create value

In this senior level role within a fast-paced environment, you will use your financial knowledge and experience to add value to Medibank by:

• Delivering sound finance operations, financial control governance and reporting, balance sheet strength
• Overseeing preparation of monthly claims to the government, statements to clients and collection of client co-contributions
• Communicating with stakeholders effectively and responding to queries in a timely fashion
• Providing guidance to the business in setting up and making changes to our systems including The Lookout Way and Business Central
• Identifying and implementing any process improvements across the team, drive automation and efficiency
• Overseeing and ensuring invoices are accurately recorded and paid on time
• Assisting the business with client budgets as needed
• Preparing and presenting ad-hoc analysis for different stakeholders of the business
• Responding to internal and external queries from auditors
• Taking responsibility for the preparation of half-year and year-end reporting
• Other operational tasks as required for the SaH business

About You

You have proven financial operations knowledge with the ability to create new processes and provide advice into system set up and changes. With excellent relationship management skills, you build trusted relationships quickly and have demonstrated experience influencing outcomes across all levels of the division and organisation.

Other key requirements include:

• Experience in the Home Care aged care sector with HCP/Support at Home rules - minimum 2+ years
• Excellent communication skills both written and verbal
• Previous experience using a large ERP/Transactional system such as SAP, Business Central
• Demonstrated ability to problem solve and use own initiative to identify and follow through on solutions
• Accounting Degree is desirable

Why work for Medibank Group?

At Medibank Group, we're creating Australia's healthiest workplace by putting the health, wellbeing and success of our people at the centre of everything we do. We know that when people feel supported, connected and empowered to be themselves, they do their best work.

That's why we invest in flexible ways of working, career growth, wellbeing support and meaningful experiences that help our people thrive both professionally and personally.

To learn about what’s in it for you, visit https://careers.medibank.com.au/the-medibank-experience

Be Yourself. Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.

We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work