Age Better Change and Comms Lead

Medibank Private Limited; Victoria; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Amplar Health, part of the Medibank Group, is seeking a Change & Communications Lead to drive engagement, readiness and adoption across Age Better and Support at Home initiatives. You will partner with executives, clinicians and leaders to deliver meaningful change that enhances customer outcomes and supports aged care reform.

You will develop strategies, facilitate workshops, and monitor adoption across multiple workstreams to ensure sustainable transformation within Australia’s healthcare

Qualifications

• Proven experience leading change and communications within large-scale transformation programs.
• Exceptional stakeholder engagement with ability to build alignment across diverse groups.
• Strong written and verbal communication, including executive-level communications.
• Experience developing change impact assessments, engagement strategies and readiness plans.

Responsibilities

• Lead the change management and communications strategy across Age Better and Support at Home initiatives.
• Develop and deliver stakeholder engagement, communications and adoption plans.
• Partner with executives and business leaders to drive organizational readiness.
• Create compelling communications that inform, engage and inspire diverse audiences.
• Facilitate workshops and change activities across multiple workstreams.
• Monitor adoption, engagement and readiness metrics to identify improvement opportunities.

Skills

Change management

Stakeholder engagement

Executive communications

Workshop facilitation

Education

Change management certification (e.g., Prosci)

Tools

Prosci ADKAR

Job description

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At Amplar Health, we're transforming how healthcare is delivered in Australia. Through in-home care, virtual health services and community-based programs, we're making healthcare more accessible, connected and personalised for the people who need it most.

As part of the Medibank Group, you'll join a team that's improving health outcomes, expanding access to care, and helping shape the future of healthcare.

This isn't just a job. This is your career in health, amplified

At Amplar Health, we're passionate about how older Australians experience healthcare and support. As our Change & Communications Lead, you'll drive engagement, readiness and adoption across innovative Age Better and Support at Home initiatives, helping people maintain independence and live better for longer.

Working across a high-profile transformation portfolio, you'll partner with leaders, clinicians, operational teams and enterprise stakeholders to deliver meaningful change that improves customer outcomes and supports aged care reform.

What you'll be doing:

• Lead the change management and communications strategy across Age Better and Support at Home initiatives.
• Develop and deliver stakeholder engagement, communications and adoption plans.
• Partner with executives and business leaders to drive organisational readiness and alignment.
• Create compelling communications that inform, engage and inspire diverse audiences.
• Facilitate workshops, consultation forums and change activities across multiple workstreams.
• Monitor adoption, engagement and readiness metrics, identifying opportunities to improve outcomes.
• Support the successful embedding of new ways of working and sustainable business change.

What we're looking for:

• Proven experience leading change and communications within large-scale transformation programs.
• Exceptional stakeholder engagement and influencing skills, with the ability to build alignment across diverse groups.
• Strong written and verbal communication skills, including executive-level communications.
• Experience developing change impact assessments, engagement strategies and readiness plans.
• A strategic thinker who enjoys balancing planning with hands-on delivery.
• Confidence working in complex, evolving environments and navigating ambiguity.
• Experience in healthcare, aged care or other regulated industries will be highly regarded.
• Prosci, ADKAR or other recognised change management certifications are desirable.

Join a team that's reimagining the future of healthcare and ageing in Australia.

Learn more about Amplar Health athttps://amplarhealth.com.au

Be Yourself. Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

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