Senior Field Service Tech: Forklifts & Heavy Machinery

Komatsu Forklift Australia Pty; Greater Dandenong; Presencial; AUD 90.000 - 120.000; Jornada completa

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Descripción de la vacante

Komatsu Forklift Australia Pty is seeking an experienced Senior Field Service Technician to join our Dandenong team. You’ll work in the field across Melbourne’s south-east, carrying out diagnostics, servicing and repairs to keep customers’ equipment moving.

Longer job descriptions emphasize wiring, hydraulics and mechanical fault-finding skills, with a focus on safety, quality and customer service. You’ll support other technicians and share knowledge within a diverse fleet.

Formación

• A relevant trade qualification such as Automotive, Diesel, Mobile Plant, Heavy Vehicle, Auto Electrical or similar.
• Strong experience servicing and repairing forklifts or material handling equipment.
• Excellent fault-finding and diagnostic capability.
• Sound knowledge across mechanical, electrical and hydraulic systems.
• The confidence to tackle complex breakdowns independently.
• Strong customer service and communication skills.
• The ability to manage your own workload and field service requirements.
• A genuine commitment to safety and quality.
• A willingness to share knowledge and support other technicians.

Responsabilidades

• Diagnosing complex mechanical, electrical and hydraulic faults.
• Servicing, maintaining and repairing forklifts and material handling equipment.
• Attending customer breakdowns and getting equipment operational as quickly and safely as possible.
• Completing preventative maintenance, inspections and repairs.
• Providing technical advice and support on more complex jobs.
• Working directly with customers and keeping them informed throughout repairs.
• Completing accurate service reports and job documentation.
• Identifying additional repairs and maintenance requirements before they become bigger problems.
• Sharing your knowledge and supporting the development of less experienced technicians.
• Maintaining high standards across safety, quality and customer service.

Descripción del empleo

Komatsu Forklift Australia Pty is seeking an experienced Senior Field Service Technician to join our Dandenong team. You’ll work in the field across Melbourne’s south-east, carrying out diagnostics, servicing and repairs to keep customers’ equipment moving.

Longer job descriptions emphasize wiring, hydraulics and mechanical fault-finding skills, with a focus on safety, quality and customer service. You’ll support other technicians and share knowledge within a diverse fleet.