Senior Family Support Practitioner

IUIH; Australia; On-site; AUD 90,000 - 120,000; Full time

Job summary

Institute for Urban Indigenous Health Ltd in Australia seeks a Senior Child and Family Support Practitioner to provide trusted Aboriginal community services support to young children and families. You will advocate, coordinate across systems, and promote health and wellbeing in a culturally safe setting.

The role focuses on direct family support, enabling access to health services, transport, and telehealth, while building knowledge and practical goals to improve outcomes in the community.

Qualifications

• Current Criminal History Check.
• Current C Class Drivers Licence (QLD).
• Current Working with Children’s Check (Qld Blue Card).
• Current First Aid Certificate.

Responsibilities

• Provide single point of contact and advocacy for children and families as they touch multiple systems.
• Provide direct support to children and families to access health and related care, including reminders, transport, telehealth, and accompanying to appointments.
• Work with families to build health and wellbeing knowledge and understanding.
• Help develop child and family goals to address social determinants affecting health and development.
• Advocate for families with partner services and other providers.

Skills

Community advocacy

Child and family support

Health navigation

Education

Working with Children Checks (Qld Blue Card)

First Aid Certificate

Job description

Join an Organisation dedicated to Closing the Gap in Indigenous Health

About Us?

The Institute for Urban Indigenous Health Ltd was established by its founding members to provide a coordinated/integrated approach to the planning, development and delivery of comprehensive primary health care services for Aboriginal and Torres Strait Islander populations within the Southeast Qld Region.

The Regional and Specialist team includes Integrated Specialist Services, Mental Health and Wellbeing Services, Primary Healthcare Services, Birthing and Early Childhood Services (South), and Child and Youth Services. Our purpose is to connect, guide, and empower teams and communities through culturally safe, transparent, and responsive ways.

About the Role?

As Senior Child and Family Support Practitioner, your role is to act as skilled and trusted Aboriginal practitioners with a community services background providing support to young children and their families. Ensuring positive outcomes and continuous improvement of programs.

Your day-to-day duties will include:

• Provide support as a single point of contact and advocacy for children and families as they touch multiple systems and support in their care journey.
• Provide direct support to children and families to ensure access to health and related care – including appointment reminders, transport support, assistance with telehealth in the home, accompanying child and family to appointments, etc.
• Work alongside child and family to build health and wellbeing knowledge and understanding.
• Support the development of child and family goals to address key social determinants impacting child and family health, development and well-being – and further provide practical support to achieve / address these goals.
• Advocate for families with our partner services and other service providers.

About You?

• Current Criminal History Check.
• Current C Class Drivers Licence (QLD).
• Current Working with Children’s Check (Qld Blue Card).
• Current First Aid Certificate.

Desirable, but not mandatory:

• Demonstrated experience working with Aboriginal and Torres Strait Islander people and /or communities

What Can we Offer?

At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.

• At IUIH ‘Our Collectivity is Our Strength’.
• We are a diverse and inclusive workplace that invites applications from all people.
• Be part of Australia’s largest community controlled Aboriginal Health Service.
• Access to "Growing Our Own Opportunities" through in-house training and programs.
• Weekly Staff Wellness activities and all staff ‘Gather and Grow’ yarns and award ceremonies.
• Opportunities to attend community events such as NAIDOC, Rugby League Carnivals and more.

Demonstrated commitment to creating culturally safe environments where children and young people are respected, heard, and protected against harm.