Senior EUC -Windows Desktop Engineer/Senior EUC Technical / Team Lead

IT Alliance Australia; Australia; Hybrid; AUD 179,088 - 241,080; Full time

Job summary

A federal Government client of a leading company in Australia seeks a Senior EUC Windows Desktop Engineer to lead a small technical team and manage both physical and virtual desktop environments. This role mandates NV1 or higher security clearance, and involves a hybrid working arrangement in the ACT, with a focus on strong customer service and technical expertise.

Qualifications

• Minimum 5 years' experience in similar roles.
• Ability to manage a small technical team.
• Strong experience with physical and virtual desktop environments.

Responsibilities

• Provide technical expertise and guidance to junior engineers.
• Troubleshoot and resolve escalated technical issues.
• Develop and implement strategies for system enhancements.

Skills

Troubleshooting

Analytical skills

Leadership

Communication

Education

Tertiary qualification in Information Technology

Tools

Microsoft Configuration Manager

Intune

Active Directory

PowerShell

Azure Virtual Desktop

VMware

Job description

Senior EUC -Windows Desktop Engineer/Senior EUC Technical / Team Lead

Senior EUC -Windows Desktop Engineer/Senior EUC Technical / Team Lead

1 day ago Be among the first 25 applicants

Direct message the job poster from IT Alliance Australia

One of our federal Government clients is seeking to engage Senior EUC Windows Desktop Engineer/Senior EUC Technical / Team Lead for Canberra location

Please note Candidate must have NV1 or Higher Security clearance

Extension term-24 months

Location of work-ACT

Working arrangements-Hybrid

Overview-

The successful applicant will have well developed technical skills and experience with windows desktop environments that are both physical and virtual, excellent written and oral communication, strong analytical and troubleshooting skills, and the ability to manage a small technical team.

The role is required to maintain a strong customer service focus supporting a broad range of technical services to the client and its stakeholders.

The role has a requirement to participate in the team’s on-call roster and involves some after-hours work and travel requirements from time to time. I

t is preferred that the successful candidate has a minimum of 5 years’ experience in or similar roles. Key

duties and responsibilitiesDut

ies include: Pr

• ovide technical expertise and guidance to junior engineers, cross-functional teams, including supporting program objectives and business outcomes. De
• velop and implement strategies for system enhancements, optimisation, and scalability. Tr
• oubleshoot and resolve escalated technical issues, ensuring minimal downtime and maximum system reliability. Co
• nduct thorough evaluations of new technologies and solutions, recommending and implementing those that align with business objectives. Pr
• ovide leadership to the EUC team, as well as the broader IT Operations Unit. Co
• llaborate with stakeholders to define system requirements and design solutions that meet their needs. Cr
• eate and maintain comprehensive documentation for systems, processes, and procedures. Ma
• naging allocated workload and duties on a day-to-day basis. Ma
• naging the delivery, support and maintenance for the windows desktop environment. Pa
• ckaging and deployment of software and upgrades. De

s

irable Qualifications / Experience Ex

• perience administering a secured End User Computing environment. Exp
• erience building, deploying and managing physical and virtual desktop SOEs. Exp
• erience with Microsoft Configuration Manager Current Branch and Intune. Exp
• erience with Active Directory and Group Policy. Exp
• erience with Azure Virtual Desktop and VMware virtual machines. Exp
• erience with application packaging. Exp
• erience in managing IT technical staff. Str
• ong scripting in PowerShell, VBScript and Batch. Str
• ong analytical and troubleshooting skills. Exc
• ellent communication skills (both written and spoken). Appl
• icants should have tertiary or industry qualifications in Information Technology and/or equivalent relevant experience.Esse

n

tial criteriaDemon

strated Federal government experience and/or work examples: 1. Design, implementation and support of the following technologies – M365/O365 – MS Azure – Intune – MS Windows Server – Active Directory / Group Policy - Microsoft Configuration Manager 2. Senior or equivalent skills in PowerShell and other scripting languages. Packaging and deployment of software and upgrades. 3. Management of End User Computing or technical teams, with the ability to collaborate with various ICT, business and external suppliers to deliver positive ICT outcomes, and support capability uplift of APS technical staff.If

y

o

u would like to apply for the above role, then please send your updated resume with Cover Letter to [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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