Senior EUC Engineer: Hybrid, Automation & Endpoints

The Lottery Corporation; Brisbane; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work options

Flexible leave options

Learning & development platform

Career growth from within

Diversity & inclusion initiatives

Community fundraising & dollar match

Job summary

The Lottery Corporation in Brisbane is seeking an experienced Level 3 EUC Engineer to own and optimize our end-user technology landscape across Windows, macOS, and virtual desktops.

You will lead the lifecycle of devices, security, and automation, delivering reliable SOE, packaging, patching, and continuous improvements while partnering with Security, Service Management and vendors to keep our environment safe and performing.

Qualifications

• 5+ years of Level 3 EUC engineering in a large enterprise.
• Hands-on across Windows/macOS, SOE and app lifecycle management.
• Experience with Intune, SCCM/Configuration Manager, Jamf or similar technologies.
• Strong PowerShell and automation skills.
• Experience with Microsoft 365, Teams, Outlook and VDI like AWS WorkSpaces.
• Understanding of endpoint security, patching and vulnerability remediation with ITIL practices.

Responsibilities

• Own and engineer EUC platforms across Windows, macOS, virtual desktops, Microsoft 365 and endpoint management.
• Provide Level 3 support and technical leadership for complex incidents and problems.
• Engineer SOE, application packaging and delivery, patching, vulnerability remediation and endpoint security.
• Build automation using PowerShell, APIs and integrations to improve reliability and efficiency.
• Lead root-cause analysis and permanent remediation of recurring issues.
• Set engineering standards, maintain technical knowledge and strengthen Level 1 and Level 2 capability.
• Assess new technologies and changes for security, compatibility and operational readiness.
• Work across Technology Operations, Security, Service Management and specialist vendors.

Skills

EUC engineering

Endpoint management

Automation & scripting

Tools

Intune

SCCM/Configuration Manager

Jamf

PowerShell

Microsoft 365

AWS WorkSpaces

Job description

The Lottery Corporation in Brisbane is seeking an experienced Level 3 EUC Engineer to own and optimize our end-user technology landscape across Windows, macOS, and virtual desktops.

You will lead the lifecycle of devices, security, and automation, delivering reliable SOE, packaging, patching, and continuous improvements while partnering with Security, Service Management and vendors to keep our environment safe and performing.