Senior Engineer, Salesforce Platform

Xero; Melbourne; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

Xero is seeking a Senior Engineer for the Salesforce Platform, based in Melbourne. The role emphasizes hands-on development, incident response, design reviews, and building proofs of concept to scale the platform’s reliability and security.

You will own CI/CD pipelines, contribute to release engineering across major cycles, and mentor others while leveraging AI tooling to drive improvement across teams.

Qualifications

• Hands-on Salesforce development at enterprise scale.
• Experience owning CI/CD pipelines and release engineering (GitHub, SFDX, test automation).
• Proven ability to secure platforms and drive post-incident learning.
• Ability to write RFCs and design docs to align multiple teams.
• Promotes code review standards and mentors others.
• Comfort using AI tooling and evolving own practice.
• Translates business goals into technical plans with Product and challenges unclear scope.

Responsibilities

• Write and review code on the Salesforce platform and contribute to production support.
• Respond to incidents and participate in post-incident reviews to implement lasting fixes.
• Join design reviews and help shape platform security, releases, and operations.
• Build proofs of concept to explore new ideas and approaches.
• Collaborate with cross-functional teams across regions and time zones.
• Foster observability and proactive health of the platform.

Skills

Salesforce development

CI/CD pipelines

Security of platforms

RFCs & design docs

Code reviews mentoring

AI tooling usage

Product collaboration

Tools

GitHub

SFDX

Test automation

Job description

Senior Engineer, Salesforce Platform

The role and its impact

Xero's Salesforce platform powers our go-to-market solutions and is increasingly the core infrastructure for our agents. As a senior engineer, you'll spend most of your time in hands‑on work: writing and reviewing code, joining design reviews, responding to incidents and building proofs of concept. You'll help shape how the platform is secured, released and operated.

Your impact is measured in results. Today the platform runs at 99.95% uptime, with 100% path‑to‑production compliance, zero Sev 1 or Sev 2 incidents and 150 to 200 deployments a month. You'll help maintain that standard as the platform scales significantly. This role lets you Go Bold by challenging how the platform is built, Go Fast by removing friction to production, Go Further by building things that last and Go Together by lifting capability across every team that depends on you.

The team and how they connect

The Platform team sits within Customer Platforms, the engineering group behind Xero's go-to-market and customer experience technology. You'll work closely with engineering leaders across Security, Data and AI, and with colleagues across Australia, New Zealand and our offshore partners.

The team is currently working on

• Platform security: access control, Connected Apps governance and vulnerability remediation, setting the standards that make secure the default.
• CI/CD and release engineering: championing automation so every engineer building on the platform can ship safely and quickly.
• Observability and operational health: growing observability, managing org limits and preventing customer‑facing issues before they start.
• Agent path‑to‑production: building a safe route from idea to production for agentic changes, including evaluation baselines, an agent registry and shared standards. This is a new area with no established playbook, so you'll help write it.

Where and how you can work

Based in Melbourne, we encourage one day a week in the office to stay connected with your peers. The pods you support are spread across Australia, New Zealand and offshore, so you'll be comfortable building trust and aligning people asynchronously and in writing.

Here are some of the things we are looking for

• You bring hands‑on Salesforce development depth at enterprise scale, from code and reviews through to production support, with a platform engineering mindset.
• Your background includes owning CI/CD pipelines and release engineering across major release cycles, with GitHub, SFDX and test automation experience.
• You've secured platforms that other teams depend on, and you've turned post‑incident reviews into lasting change.
• You can make code and design decisions across multiple teams, and you write RFCs and design docs that build alignment through persuasion rather than authority.
• You help senior engineers grow through code review standards, and you use AI tooling fluently while evolving your own practice as the tools change.
• You turn business goals into technical plans with Product, and you're comfortable pushing back on unclear scope.