Senior Dynamics 365 & Power Platform Lead

University of Notre Dame; Broadway; On-site; AUD 135,000 - 152,000; Full time

Benefits offered by this job

Friendly and collaborative environment

Rewarding opportunity

Job summary

University of Notre Dame Australia is seeking a Senior Applications Support Analyst, IT to lead Dynamics 365 and Power Platform initiatives across Sydney and Fremantle campuses. The role focuses on stable, secure services and improving BAU operations with clear documentation and guardrails.

You will work closely with CRM implementations, vendor partners, and provide critical architectural knowledge transfer into BAU operations while supporting secondary enterprise apps.

Qualifications

• Tertiary qualification in Computer Science, Information Technology or related discipline with extensive experience or equivalent mix of education and training.
• Significant experience configuring, developing and administering Microsoft Power Platform (Power Apps, Power Automate) and Microsoft Dataverse.
• Experience with solution management, environment strategy and ALM pipelines using Azure DevOps or GitHub.
• Experience as a technical lead or escalation point for enterprise applications in a large organisation.
• Functional and technical understanding of Dynamics 365 Sales, Customer Service and Customer Insights.
• Strong skills in Entra ID security, Dataverse access, ITIL practices and clear technical documentation.

Responsibilities

• Manage Dynamics 365 and Power Platform environments including ALM governance and controlled deployments.
• Maintain and improve CI/CD pipelines using Azure DevOps or GitHub for releases.
• Monitor Power Platform/Dataverse usage, API consumption and security at environment level.
• Contribute to governance by publishing standards and supporting safe citizen development.
• Implement monitoring and resolve advanced technical issues (flow failures, API limits, plugin exceptions).
• Provide Tier 2/3 support for enterprise and student experience applications.

Skills

Power Platform

PowerApps

Power Automate

Dataverse

Azure DevOps

GitHub

ALM

ITIL

Security (Entra ID)

Education

Computer Science / IT degree

Tools

Azure DevOps

GitHub

Job description

University of Notre Dame Australia is seeking a Senior Applications Support Analyst, IT to lead Dynamics 365 and Power Platform initiatives across Sydney and Fremantle campuses. The role focuses on stable, secure services and improving BAU operations with clear documentation and guardrails.

You will work closely with CRM implementations, vendor partners, and provide critical architectural knowledge transfer into BAU operations while supporting secondary enterprise apps.