Senior Dog Groomer – Impactful Care & Growth

PS Doggie Daycare Pty Ltd; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Team member benefits across Petstock &

Wellbeing and mental health support

Additional paid leave & parental leave

Discounts on health and wellness

Job summary

Petstock Group is seeking a grooming-focused team member to deliver high-quality dog grooming services and exceptional customer care. The role emphasizes safety, collaboration, and a positive customer experience for pets and their people.

You’ll work with a supportive team, contribute to store goals, and participate in programs promoting mental health, wellbeing, and community involvement within the Petstock ecosystem.

Qualifications

• Experience in professional dog grooming.
• Qualification in Grooming preferred, but not essential.
• Ability to embed strong safety practices throughout salon and store.
• Good knowledge of breed clips and grooming styles.
• Physically fit and able to lift heavy animals as required.
• Experience handling live animals.
• Knowledge of zoonotic and skin diseases and how to identify them.
• Proven ability to meet grooming KPIs through quality care and customer satisfaction.

Responsibilities

• Provide full grooming services for a variety of breeds, including bathing, drying, clipping, and styling.
• Coordinate the grooming salon and clients with the Store Manager.
• Make client bookings and ensure memorable experiences for customers and their dogs.
• Assist store team on the shop floor, delivering excellent customer service.
• Maintain high salon presentation and oversee stock management.
• Support local marketing opportunities and recruitment referrals.
• Collaborate with the team to achieve sales targets and maintain a culture of safety.

Skills

Exceptional customer service

Team collaboration

Excellent communication

Strong safety mindset

Attention to detail

Education

Grooming qualification preferred

Job description

Petstock Group is seeking a grooming-focused team member to deliver high-quality dog grooming services and exceptional customer care. The role emphasizes safety, collaboration, and a positive customer experience for pets and their people.

You’ll work with a supportive team, contribute to store goals, and participate in programs promoting mental health, wellbeing, and community involvement within the Petstock ecosystem.