Senior Dispatch Supervisor – Proserpine

Tassal Operations; Proserpine; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Maxxia Rewards programme

Workplace wellbeing support

Job summary

Tassal Group is seeking an experienced Senior Dispatch Supervisor for our Proserpine processing facility. Lead a small dispatch team, manage finished goods stores, and oversee daily inventory controls to ensure on-time dispatches during peak seasons.

Reporting to the Manufacturing Manager, you will coordinate with Production, Planning, Quality and Logistics, maintain WHS standards and drive continuous improvement in dispatch operations.

Qualifications

• Proven stock and stores management experience, ideally in FMCG.
• Demonstrated ability to lead and motivate a small team.
• Strong attention to detail, inventory control and stock rotation (FIFO/FEFO) knowledge.
• Experience with inventory systems, manifests and dispatch documentation.
• Strong planning and cross-functional coordination skills.
• Exposure to Continuous Improvement (CI) processes.

Responsibilities

• Lead, motivate and develop a small dispatch team, setting daily priorities, managing shift coverage and handovers, and building capability.
• Maintain finished goods inventory integrity — stock location accuracy, FIFO/FEFO controls, routine counts, variance investigation and segregation of held or non-conforming stock.
• Verify product, quantities, pallets and documentation against approved manifests before dispatch, and exercise authority to stop or delay a load where safety, food safety, accuracy or documentation requirements aren't met.
• Maintain warehouse and cold store standards, including food safety, hygiene, pest control, forklift/pedestrian controls and equipment defect escalation.
• Coordinate with Production, Planning, Quality, Customer Service and Logistics on product availability, holds, order accuracy and load readiness.
• Champion WHS and environmental protocols, and drive Continuous Improvement to reduce miss-picks, product damage, loading delays and inventory variance.

Skills

Stock management

Team leadership

Inventory control

CI / continuous improvement

Planning & coordination

Forklift license

Job description

At Tassal Group, we are dedicated to "Sustainably Feeding Tomorrow." With over 35 years of aquaculture experience, we provide healthy, sustainable food including salmon, prawn and barramundi, while prioritising sustainability for future generations.

The Role

Tassal is seeking an experienced Senior Dispatch Supervisor at our Proserpine processing facility. If you have FMCG and logistics experience and want a role with a perfect work/life balance, this is for you. You'll ensure our Aussie prawns get where they need to be, on time — thriving during peak seasons including Christmas and Easter.

Reporting to the Manufacturing Manager, you'll own the day-to-day operation of our finished goods stores and dispatch function, leading a small team as area owner. This role covers site stores and dispatch execution; freight contracting and carrier commercial management sit outside it.

Key Responsibilities

• Lead, motivate and develop a small dispatch team, setting daily priorities, managing shift coverage and handovers, and building capability.
• Maintain finished goods inventory integrity — stock location accuracy, FIFO/FEFO controls, routine counts, variance investigation and segregation of held or non-conforming stock.
• Verify product, quantities, pallets and documentation against approved manifests before dispatch, and exercise authority to stop or delay a load where safety, food safety, accuracy or documentation requirements aren't met.
• Maintain warehouse and cold store standards, including food safety, hygiene, pest control, forklift/pedestrian controls and equipment defect escalation.
• Coordinate with Production, Planning, Quality, Customer Service and Logistics on product availability, holds, order accuracy and load readiness.
• Champion WHS and environmental protocols, and drive Continuous Improvement to reduce miss-picks, product damage, loading delays and inventory variance.

Role Requirements

• Proven stock and stores management experience, ideally in FMCG.
• Demonstrated ability to lead and motivate a small team.
• Strong attention to detail, inventory control and stock rotation (FIFO/FEFO) knowledge.
• Experience with inventory systems, manifests and dispatch documentation.
• Strong planning and cross-functional coordination skills.
• Exposure to Continuous Improvement (CI) processes.
• Forklift licence (desirable).
• Food manufacturing, cold storage or regulated environment experience (desirable).
• Small, dedicated team driving operational efficiencies.
• Friendly, supportive, safety-focused environment.
• Maxxia Rewards programme and workplace wellbeing support.
• Unbeatable lifestyle location — half an hour from Airlie Beach and Bowen, in the beautiful Whitsundays.

Company culture

Our people each contribute in different ways, embracing our business values and harnessing our can do – safely culture with purpose and intent. Our shared values are an essential part of our business culture, they define us. They underpin and guide our commitment, attitude, how we work and the quality of our products. We are passionate, we achieve together, we own it and we can do it safely.

If you have any questions, please email Jeff at ******@tassal.com.au