Senior Disability Support Worker / Team Leader

Nextt; City of Brisbane; On-site; AUD 52,000 - 134,000; Full time

Job summary

Nextt is hiring a Senior Disability Support Worker / Team Leader to lead a local support team in a Supported Independent Living (SIL) setting. You’ll deliver person-centred care, coach staff and ensure adherence to plans, rights and quality outcomes for participants.

You’ll work hands-on with participants while guiding the team, coordinating care, and promoting strong communication and documentation across shifts to maintain high standards of support.

Qualifications

• Current First Aid & CPR certificate.
• NDIS Worker Screening Check.
• Blue Card.
• Current Driver’s Licence.
• Comprehensive Car Insurance.

Responsibilities

• Deliver high-quality, person-centred support across daily living, personal care and community participation.
• Lead by example and provide guidance, coaching and mentoring to Support Workers.
• Ensure plans and support strategies are followed and documentation is accurate and up-to-date.
• Coordinate handovers and day-to-day activities across the team.
• Support ongoing quality, safety and compliance through reporting and audits.

Skills

Senior DSP experience

Team Leadership

SIL experience

Person-centred support

Human rights-based support

Documentation & compliance

Job description

Senior Disability Support Worker / Team Leader

Make a real difference and help people Get More Out of Life with Nextt.

Nextt is looking for an experienced and passionate Senior Disability Support Worker / Team Leader to join our team within a Supported Independent Living (SIL) environment.

This is an exciting opportunity for someone who enjoys being hands-on with participants while also taking on additional responsibility to lead by example, support the wider team and help drive high-quality client outcomes.

Working as part of Nextt's Client Experience Team, you'll play an important role in ensuring participants receive high-quality, person-centred support that empowers them to achieve their individual goals, uphold their rights and enhance their quality of life.

About the role You’ll work as part of a local team around the person, supporting participants and working closely with Support Workers, the Client Experience Manager and other relevant stakeholders.

The role has a strong focus on ensuring the right support is being delivered in line with each participant's needs, preferences, goals and support plans. You’ll also help maintain a professional, supportive and client-centred culture, while providing guidance, coaching and support to the wider Support Worker team.

What you’ll be doing

• Deliver high-quality, person-centred support across daily living, personal care and community participation


• Support participants to actively engage in their lives and work towards meaningful individual goals


• Lead by example and provide guidance, coaching and mentoring to Support Workers


• Help ensure support plans, behaviour support strategies and allied health recommendations are followed


• Work collaboratively as part of a team-around-the-person approach


• Support effective communication, handovers and day-to-day coordination across the team


• Identify, troubleshoot and help resolve issues as they arise


• Ensure issues are appropriately documented, escalated and followed up


• Monitor the quality of documentation and ensure records accurately reflect the support being provided


• Assist with site-based processes, including health and safety activities, client data and required documentation


• Complete reporting, administration, auditing and quality and compliance activities


• Work alongside colleagues across a pattern of shifts to maintain consistency and quality of support


• Support the team to follow correct practice and procedures and provide feedback where improvements are required


• Work with the Client Experience Manager to ensure plans and practices remain current and accurately reflect participants’ needs


• Help foster a positive, respectful and supportive team environment


• Celebrate participant achievements and contribute to sustainable, client-driven outcomes

About you

We’re looking for someone who is confident, dependable, proactive and passionate about making a difference. You’ll have the ability to work through complexity, support others and keep the focus firmly on the participant and their experience.

You’ll ideally have:

• Previous experience as a Senior Disability Support Worker, Team Leader or similar


• Experience working within SIL and/ or complex support environments


• Strong understanding of person-centred and human rights-based support


• Strong communication, leadership, coaching and problem-solving skills


• The ability to guide and support others while remaining hands-on with participants


• Experience with documentation, reporting, compliance and quality processes


• The ability to recognise issues, respond appropriately and escape when required


• A genuine commitment to supporting participants to achieve their goals and Get More Out of Life

Essential requirements

• Current First Aid & CPR Certificate


• NDIS Worker Screening Check


• Blue Card


• Current Driver’s Licence


• Comprehensive Car Insurance

What you’ll earn

SCHADS Award PPT - B2.3 (before tax)

• Day Shift: $38.50 per hour


• Afternoon Shift: $43.31 per hour


• Active Night Shift: $44.28 per hour


• Saturday: $57.75 per hour


• Sunday: $77.00 per hour


• Public Holiday: $96.25 per hour

This position offers a combination of hands-on SIL support and administration, with:

• Up to 40 hours per fortnight working within the SIL environment


• 14 hours per fortnight allocated to administration

Why Nextt?

At Nextt, our Client Experience Teams work closely with participants and Support Worker teams to create positive, sustainable outcomes. We believe great support comes from having the right people, with the right skills, working together around the person.

You’ll be part of a team focused on client experience, engagement and outcomes, while helping create a culture where Support Workers feel a sense of purpose, connection and excellence.

You’ll have the opportunity to use your experience, develop your leadership skills and make a genuine difference every day.

If you’re ready to step into a senior role and help lead a team committed to high-quality, person-centred support, we’d love to hear from you.