Senior Director Homelessness Services | Full-time Temporary

Act-Government; Canberra; On-site; AUD 150,000 - 210,000; Full time

Job summary

The ACT Government is seeking a Senior Director Homelessness Services in Canberra for a full-time temporary appointment. The role leads a complex homelessness services portfolio, spanning policy development, program delivery, and contract management to improve outcomes for people at risk of homelessness.

You will manage a diverse team, engage with stakeholders, and ensure effective commissioning and collaboration with the sector.

Qualifications

• Experience in government business processes and decision making.
• Ability to prepare briefs and related correspondence.
• Familiarity with homelessness policy and program delivery is desirable.

Responsibilities

• Lead a diverse Homelessness Services team delivering contracts and programs valued around $44 million per year.
• Coordinate services for clients with complex needs and oversee contract management.
• Engage with internal and external stakeholders and support commissioning in homelessness sector.

Skills

Stakeholder engagement

Project management

Policy development

Negotiation

Tools

SHIP

Job description

Senior Director Homelessness Services
Full-time Temporary

Details: We are looking for people with demonstrated experience in core government business processes, program development, service design, project management and evaluation. We are also looking for people with influencing, negotiation and engagement capabilities and an ability to develop and use relationships and networks with internal and external stakeholders, including as part of commissioning processes with the homelessness sector.

The Homelessness Services team oversees a complex and demanding body of work which can change rapidly in response to the needs of the Homelessness sector, and team members must be able to effectively manage multiple issues at once. Consequently, it is important that you can identify / prioritise issues and implement practical solutions. This is a key role in managing a diverse team that spans policy, implementation of key Government commitments/new budget measures, program delivery, relationship & contract management, as well as coordinating supports for clients with complex needs within the Housing Asset Assistance Program.

The Homelessness Services (HS) team ensures Housing Assistance is discharging its duties in overseeing contracts up to the value of approximately $44 million per annum with a portfolio consisting of 51 programs delivered by 27 specialist homelessness services. The team has a pivotal role in ensuring people who are at risk of or experiencing homelessness in the Canberra community have access to high-quality support services that assist in breaking cycles of disadvantage and homelessness. The team works towards high level national policy objectives contributing to the ongoing development of responses to homelessness in the ACT.

Health and Community Services Directorate (HCSD) is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer(LGBTIQ) people.

Eligibility/Other requirements:

• Sound understanding of government business and government decision making processes.
• Experience in preparing briefs and related correspondence.

Desirable but not essential experience:

• Experience with and an understanding of the Specialist Homelessness Information Platform (SHIP).
• Experience in the management of government contracts.
• As this role is likely to work with Aboriginal and Torres Strait Islander families and young people, cultural awareness, the capacity to work with Aboriginal and Torres Strait Islander people is highly desirable.

Note: This is a temporary position available immediately until 1 January 2027 with the possibility of extension up to six months. This position is available to ACT Government officers and employees only.

Selection may be based on application only.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal .