Senior Digital Designer: Campaigns, Systems & Mentoring

Sigma Healthcare Limited; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Paid parental leave

Annual salary reviews

Work from home one day per week

Employee Assistance Program (EAP)

Shuttle bus

Job summary

Sigma Healthcare, based in Melbourne, is seeking a Senior Digital Designer to lead hands-on delivery of high-volume digital campaigns across EDM, web, social and online channels. You will own production quality, guide designers and mentor juniors, while helping build design systems and templates for scalable work.

You'll collaborate with Design, Marketing, eCommerce and development teams, manage Workfront workflows, and support flexible working arrangements including one day from home per week

Qualifications

• 6+ years of experience in digital design, digital production or a related field, with a relevant design qualification desirable.
• Advanced digital production skills across EDM, web, social, display and online channels.
• Advanced Adobe Creative Cloud, Figma and Mailchimp skills, including experience with design systems and EDM production.
• Strong knowledge of responsive design, accessibility, asset optimisation and HTML/CSS, with the ability to troubleshoot production issues.
• Strong attention to detail, quality assurance, organisation and ability to manage complex, high-volume workloads.
• Excellent communication and stakeholder management skills, with the confidence to provide technical guidance and mentor other designers.
• Retail, eCommerce, high-volume in‑house or multi‑brand experience will be highly regarded.
• Experience with Workfront, CMS, digital asset management platforms, developers or front‑end teams will be advantageous.
• Proactive, adaptable and solutions‑focused, with strong ownership, problem‑solving and decision‑making skills.

Responsibilities

• Lead complex digital campaigns across EDM, web, social, display and online channels.
• Translate creative concepts into scalable digital assets, templates, components and channel‑ready executions.
• Own digital production standards, quality assurance, accessibility and brand consistency.
• Lead Mailchimp EDM production, including templates, responsive layouts, links, tracking and pre‑send checks.
• Develop and improve digital templates, design systems, components and shared asset libraries.
• Provide technical guidance and mentoring to digital designers and act as an escalation point for complex production issues.
• Manage Workfront workflows, briefs, approvals, deadlines and handovers.
• Partner with Design, Marketing, eCommerce, Brand, Trading and developers to resolve production requirements and continuously improve digital processes.

Skills

Digital design experience

Adobe Creative Cloud

Figma

Mailchimp

HTML/CSS

Stakeholder management

Education

Relevant design qualification

Tools

Workfront

CMS

Digital asset management

Job description

You’ll be part of the Design Services team within Marketing, working closely with Design, Marketing, eCommerce, Brand, Trading and Digital teams. The team delivers high-quality creative and digital solutions across multiple brands and channels, with a strong focus on consistency, quality and efficient production. As a senior member of the team, you’ll help strengthen digital capability, improve ways of working and support other designers through technical guidance and mentoring.

About the role

As a Senior Digital Designer, you’ll lead the hands-on delivery of complex, high-volume and high-priority digital campaigns across EDM, web, social media, display and other online channels. You’ll take ownership of production quality, provide technical guidance to designers and act as an escalation point for complex digital production issues. You’ll also help improve templates, design systems and workflows while partnering with key stakeholders to deliver high-quality, accessible and brand-aligned digital experiences.

Key responsibilities

Lead complex digital campaigns across EDM, web, social, display and online channels.

Translate creative concepts into scalable digital assets, templates, components and channel-ready executions.

Own digital production standards, quality assurance, accessibility and brand consistency.

Lead Mailchimp EDM production, including templates, responsive layouts, links, tracking and pre-send checks.

Develop and improve digital templates, design systems, components and shared asset libraries.

Provide technical guidance and mentoring to digital designers and act as an escalation point for complex production issues.

Manage Workfront workflows, briefs, approvals, deadlines and handovers.

Partner with Design, Marketing, eCommerce, Brand, Trading and developers to resolve production requirements and continuously improve digital processes.

Who are we looking for?

6+ years’ experience in digital design, digital production or a related field, with a relevant design qualification desirable.

Advanced digital production skills across EDM, web, social, display and online channels.

Advanced Adobe Creative Cloud, Figma and Mailchimp skills, including experience with design systems and EDM production.

Strong knowledge of responsive design, accessibility, asset optimisation and HTML/CSS, with the ability to troubleshoot production issues.

Strong attention to detail, quality assurance, organisation and ability to manage complex, high-volume workloads.

Excellent communication and stakeholder management skills, with the confidence to provide technical guidance and mentor other designers.

Retail, eCommerce, high-volume in-house or multi-brand experience will be highly regarded.

Experience with Workfront, CMS, digital asset management platforms, developers or front-end teams will be advantageous.

Proactive, adaptable and solutions-focused, with strong ownership, problem-solving and decision-making skills.

Why Join Us?

Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership courses (including our Women In Leadership program) to support your long-term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.

Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.

Flexibility that works – Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We’re committed to supporting our people through life’s important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case‑by‑case arrangements to provide the support needed while balancing the requirements of the role and team.

Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.

Exclusive savings – Access generous team member discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank, novated leasing and a team member discount card entitling you to savings in our Chemist Warehouse Pharmacies

Support when you need it – Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.

Take advantage of our subsidised and convenient onsite canteen for varied and affordable meals, coffee, confectionary and bakery items.

Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations to the Preston Support Office, making public transport travel simple and stress‑free.

About Us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.

How to Apply!

If you're ready to join a team that is shaping the future of healthcare and retail, click Apply Now to visit our Careers Page and submit your application.

Sigma Healthcare is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and encourage you to apply, even if you don't meet every requirement listed.

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