Senior Digital Change Lead – Education Transformation

NSW Department of Education; Parramatta; Hybrid; AUD 133,000 - 147,000; Full time

Job summary

NSW Department of Education in Parramatta is seeking two Senior Digital Change Officers to drive adoption of a major digital program within the Early Childhood Outcomes Division. You will lead change and deliver practical support to ensure smooth transitions for providers and stakeholders.

The roles require experience in digital transformation, strong communication and relationship skills, and a collaborative, adaptable approach focused on practical outcomes.

Qualifications

• Experience delivering change within digital or transformation programs.
• Strong stakeholder, communication and relationship management skills.
• Ability to turn complex change into clear, practical guidance.
• Strong analytical and problem-solving skills across competing priorities.
• A collaborative, adaptable approach focused on practical outcomes.
• Strong knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Responsibilities

• Lead change, readiness and adoption of new digital systems and processes.
• Build strong relationships with program teams and external stakeholders.
• Deliver clear communications, training and practical change support.

Skills

Change delivery

Stakeholder management

Communication skills

Relationship management

Analytical thinking

Problem-solving

Collaboration

Aboriginal education policy

Education

Change management / project management qualification

Job description

NSW Department of Education – Parramatta NSW

The NSW Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the NSW Department of Education, please visit https://education.nsw.gov.au/

• Lead change and adoption across a major digital transformation program
• 2 x temporary opportunities until June 2028 | Parramatta | Flexible working
• $133,348 - $146,945 plus superannuation and annual leave loading

About the role

Join the NSW Department of Education and help shape how digital transformation supports better outcomes for children, families and early learning services across NSW.

We are seeking two Senior Digital Change Officers to support the delivery of a major digital program within the Early Childhood Outcomes Division.

In this role, you will:

• Lead change, readiness and adoption of new digital systems and processes.
• Build strong relationships with program teams and external stakeholders.
• Deliver clear communications, training and practical change support.

You will work in an agile and dynamic environment, providing practical, evidence-based advice to help early learning providers and stakeholders confidently transition to new ways of working.

For further information please click here to view the role description.

About you

• Experience delivering change within digital or transformation programs.
• Strong stakeholder, communication and relationship management skills.
• Ability to turn complex change into clear, practical guidance.
• Strong analytical and problem-solving skills across competing priorities.
• A collaborative, adaptable approach focused on practical outcomes.
• Strong knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

Relevant qualification in change, project management, or business and/ or relevant years' experience.

• A valid Working with Children Check for paid employment.
• Demonstrated understanding of and commitment to the value of public education.
• Flexible working arrangements and leave conditions
• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role and provide answers to these pre-screening questions:

• Provide an example of a time you worked with diverse stakeholders to support the implementation of a new process, system or program change. Outline the context, your role, the actions you took, and how your work contributed to effective adoption outcomes. (max. 300 words)
• Describe your experience delivering change management activities for a digital or transformation program. Outline your role in stakeholder engagement, communications, training, readiness or adoption activities, and the outcomes achieved. (max. 300 words)

The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department's values and priorities.

Refer to the Applicant's Guide to Applying to assist you with your application. If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number. Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa).

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education's Diversity, equity and inclusion webpage.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

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