Senior Dental Assistant/Receptionist - Maven Dental Maroochydore

1300SMILES Ltd; Sunshine Coast Regional; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Flexible hours

Free parking

Training & development

Career progression

Job summary

Maven Dental Maroochydore on the Sunshine Coast seeks a casual Senior Dental Assistant/Receptionist to support both clinical and front desk duties during peak times and leave coverage.

You’ll work across chairside roles and reception, helping with appointments, billing and patient flow, while maintaining infection control and patient records. Flexible hours Mon–Sat with on-site work and team collaboration.

Qualifications

• Previous experience in dental assisting, ideally with senior-level experience.
• Experience in dental reception or front-desk responsibilities
• Excellent communication and patient service skills
• Confidence using dental practice software and computer applications
• Strong organisational skills and attention to detail
• The ability to adapt to a busy practice and support the team where needed
• Strong knowledge of infection control, sterilisation and clinical protocols

Responsibilities

• Providing chairside assistance to dentists and supporting a range of dental procedures
• Preparing treatment rooms, sterilising instruments and maintaining infection control standards
• Ensuring clinical equipment, instruments and materials are ready for use
• Welcoming patients and managing check-in and check-out
• Scheduling appointments, managing recalls and responding to phone and online enquiries
• Processing payments, HICAPS claims and health fund enquiries
• Maintaining accurate patient records and billing information with care and confidentiality
• Explaining treatment costs, health fund benefits and gap payments
• Supporting the wider team with daily tasks and helping maintain a smooth patient flow

Skills

Chairside assistance

Reception duties

Communication skills

Infection control

Dental software

Organisational skills

Tools

Practice management software

Computer applications

Job description

Company Description

Maven Dental Maroochydore is located on Plaza Parade and provides general, restorative and implant dentistry to patients across Maroochydore and the Sunshine Coast. Our team takes a personalised approach to patient care, helping individuals and families feel comfortable and well looked after.

We're looking for an experienced Senior Dental Assistant/Receptionist to join our team on a casual basis, providing support across both clinical and front-desk duties during periods of leave and busier times.

Job Description

You’ll work across both the clinical and administrative sides of the practice, supporting our dentists, oral health therapist, Practice Manager and front office team as needed.

From assisting with patient care and preparing treatment rooms to managing appointments and reception enquiries, you’ll help ensure the day-to-day running of the practice remains organised and efficient.

Your responsibilities will include:

• Providing chairside assistance to dentists and supporting a range of dental procedures
• Preparing treatment rooms, sterilising instruments and maintaining infection control standards
• Ensuring clinical equipment, instruments and materials are ready for use
• Welcoming patients and managing check-in and check-out
• Scheduling appointments, managing recalls and responding to phone and online enquiries
• Processing payments, HICAPS claims and health fund enquiries
• Maintaining accurate patient records and billing information with care and confidentiality
• Explaining treatment costs, health fund benefits and gap payments
• Supporting the wider team with daily tasks and helping maintain a smooth patient flow

As a casual team member, you’ll be offered shifts across our opening hours. Availability across Monday to Saturday is important, along with the flexibility to assist with both clinical and reception duties as required.

Qualifications

To succeed in the role, you will bring:

• Previous experience in dental assisting, ideally with senior-level experience
• Experience in dental reception or the ability and willingness to work across front-desk responsibilities
• Excellent communication and patient service skills
• Confidence using dental practice software and computer applications
• Strong organisational skills and attention to detail
• The ability to adapt to a busy practice and support the team where needed
• Strong knowledge of infection control, sterilisation and clinical protocols

Additional Information

Why join Maven Dental Maroochydore?

We want everyone at Maven Dental Maroochydore to feel part of the team. You will enjoy:

• Flexible casual work that fits around study, family or other commitments
• Free onsite parking
• Being part of a cutting-edge industry that's always evolving.
• Work alongside a supportive and experienced team
• Ongoing training, mentorship and professional development opportunities
• Long-term career pathways in areas such as treatment coordination and practice management
• A positive workplace culture where your contribution is valued
• Competitive remuneration based on experience

As part of the Abano Healthcare network, you’ll also have access to:

• Abano Uni Online for training and skills pathways
• A free, confidential Employee Assistance Program
• 9% off Medibank Corporate health cover
• Rewards of up to $20,000 through the Abano Referral Program
• Everyday savings through the Flare Benefits app

This role gives you the opportunity to develop your skills at the front desk and across the practice, while building a strong foundation for your longer-term career in dental.