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CommBank is pursuing world-class AI capabilities within Retail Banking Services. You will design and deploy GenAI and agentic AI systems, drive the adoption of advanced AI across RBS, and work to improve customer experiences and operational efficiency.
You will lead the redevelopment of machine learning models, broaden data science usage across banking activities, and collaborate with stakeholders to deliver measurable business outcomes and continuous improvement.
See yourself in our team:
At CBA we have an ambitious goal of leading the way in changing the world through AI. With great buy-in from all senior leadership, we have embarked on world first initiatives to deliver exceptional experiences to our customers. In Retail Banking Services (RBS), as the largest and customer facing part of the bank, we play a unique role in bringing this vision to life and build a brighter future for all Australians.
The opportunity:
Reporting to the AI Domain Lead, you will deliver high priority initiatives across RBS. You will work on the delivery of world-class AI capabilities across RBS that will also build capabilities for the rest of CBA. You will be responsible for cutting edge initiatives in Agentic AI, GenAI, and broader AI. Our strategic focus lies in delighting our customers at every touchpoint, offering outstanding service, and meet the needs of our customers.
Why CommBank?
CommBank is leading the world of banking by venturing into new-to-the-world innovations. We're on the cutting edge, embracing AI technologies to reshape how we operate and serve our customers.
Key Responsibilities:
We’re interested in hearing from people with the following skills:
Technical Skills and Tools:
We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team.
At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples