Senior Data Analyst - Workforce Planning

ALH Hotels; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Discount card

Wellbeing services

Learning & development opportunities

Partner brand discounts

Job summary

ALH Hotels is seeking a Senior Data Analyst - Workforce Planning to join our Business Excellence (BEX) team. Based in Australia, you’ll deliver predictive, demand-driven staffing models across our extensive hospitality network and link demand to optimised labour.

You’ll own data analytics for advanced workforce planning and enable right-time scheduling across venues. Your work enables venue managers to balance sales and cost-efficiency while enhancing guest experience.

Qualifications

• Bachelor’s degree in Data Science, Mathematics, Economics, or related quantitative field.
• Minimum of 5 years hands-on experience in data analytics.
• Experience in workforce management and familiarity with enterprise scheduling software (e.g., UKG).
• Proficiency in cloud platforms (GCP), SQL, and Tableau for data visualization.
• Experience building predictive forecasting models and applying advanced analytics (incl. AI).

Responsibilities

• Perform deep-dive diagnostics on historic sales and labour performance to identify efficiency gaps.
• Execute independent data exploration to uncover untapped opportunities and turn hypotheses into actionable business cases.
• Build and maintain venue segmentation frameworks and labour productivity benchmarks; develop by-driver demand-forecasting models.
• Support discovery of advanced workforce planning tooling with SMEs and provide data access for future-state solutions.
• Translate analytical findings into clear insights for Publicans and Area Managers to drive data-led decisions.
• Support Finance in estimating and tracking benefit metrics post-implementation.

Skills

SQL

Tableau

GCP

DBT

Forecasting

AI

Data visualization

UKG scheduling

Education

Data-related Bachelor’s degree

Tools

UKG scheduling software

Job description

Senior Data Analyst - Workforce Planning

Let’s go to the pub!” Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every community, the pub is where stories are made and retold. A place to escape, and feel at home. With passion on tap, our team adds to every pub’s story. A great local is made up of great people. And together, both sides of the bar create something special.

Company Description

Calling all experience creators!

Let’s go to the pub!” Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every community, the pub is where stories are made and retold. A place to escape, and feel at home. With passion on tap, our team adds to every pub’s story. A great local is made up of great people. And together, both sides of the bar create something special.

Job Description

• Everyone’s welcome, come as you are
• Deliver demand-based workforce planning across Australia's largest hospitality network
• Sydney or Melbourne based

As the SeniorData Analyst - Workforce Planning, you'll be a core member of our Business Excellence (BEX) team and operational transformation, providing analytical firepower to move our pub operations toward predictive, demand-driven workforce planning and broader workforce planning analysis.

You will be critical in delivering smarter, demand-based Workforce Planning, creating the models that link demand to optimised staffing, and will own data-analytics for Advanced Workforce Planning Discovery, ensuring we build the right capabilities and tooling for advanced enterprise rostering.

Your work will directly enable our +350 Venue Manager to schedule the 'right team at the right time', balancing sales maximisation and cost-efficiency - with team and guest experience.

Sound good? Read on.

Here is a taster of what you can expect in this role:

Productivity Opportunity Ideation

• Perform deep-dive diagnostics on historic sales and labour performance to identify and quantify efficiency gaps through advanced statistical analysis of labour productivity across suitable venue segmentation.
• Execute independent data exploration to uncover untapped optimisation opportunities beyond standard reporting; proactively partner with BEX team members to turn hypotheses into actionable business cases.

Support Development of Demand-based Workforce Planning

• Build and maintain venue segmentation frameworks and labour productivity benchmarks. Develop 'by driver' demand-forecasting models that translate complex sales drivers into granular required labour hours.

Provide Analytical Support for Advanced Workforce Planning Tooling Discovery

• Play a key supporting role in the discovery phase for advanced workforce planning tooling, working in close collaboration with the dedicated Project Team and business Subject Matter Experts (SMEs).
• Assist with necessary labour modelling and analysis, and provide data access to inform the development of suggestions for future-state workforce planning solutions.

Insight Communication

• Translate complex analytical findings into clear, actionable 'so-what' insights for Publicans and Area Managers, fostering a culture of data-led decision-making.

Visibility & Tracking

• Support Finance in estimating and tracking benefit metrics post-implementation (economic and process) to report progress to executive sponsors and ensure sustainable value capture.

Qualifications

• Bachelor’s degree in Data Science, Mathematics, Economics, or related quantitative field.
• Have a minimum of 5 years hands on experience.
• Experience in workforce management and familiarity with enterprise scheduling software (e.g., UKG), ideally related to demand-based rostering and/or labour models.
• Proficiency in Cloud platforms (GCP, DBT), strong SQL skills and data visualisation (Tableau).
• Experience in building predictive forecasting models and applying advanced analytics (incl. AI).
• Ability to frame and solve open-ended, complex problems, ask the right questions, and connect analytical results to practical change.
• Ability to travel to venues to understand operational 'floor reality'.
• Experience in hospitality sector operations will be highly regarded.

The benefits are good too!

• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you’ll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.