Senior Creative Studio Manager - 12-month FTC

David Jones Ltd.; City of Melbourne; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid working arrangements

Employee discounts

Birthday leave

Job summary

David Jones in Melbourne is seeking a Senior Creative Studio Manager to lead end-to-end campaign delivery across physical and digital channels. You will translate briefs into timelines, manage the in-house studio, and drive delivery plans with internal stakeholders.

This leadership role focuses on developing the delivery team, improving processes, and tracking KPIs to optimise quality, speed and ROI in a fast-paced retail environment.

Qualifications

• Demonstrated experience leading creative, content or production projects in media/advertising.
• Knowledge of content production workflows across multiple channels.
• Proven people leadership with ability to coach teams and build clear ways of working.

Responsibilities

• Lead end-to-end campaign delivery, ensuring briefs are sound, scoped and delivered on time.
• Translate briefs into timelines, deliverables, budgets and milestones across channels.
• Manage studio workflow and capacity, balancing campaigns and resources while identifying risks early.
• Drive operational and commercial performance, optimise workflows, speed and cost.
• Lead new automation opportunities through AI and our digital technology.
• Develop delivery team and foster a collaborative, accountable culture with process improvements.
• Define and track content KPIs, volumes, turnaround times and ROI.

Job description

Lead the engine room behind standout campaigns for Australia's most iconic Retailer.

As Senior Creative Studio Managerdelivering omnichannel content, you'll be the link between content briefs and brilliant creative channel outcomes. You'll partner closely with internal stakeholders to shape delivery plans, then lead David Jones in house studio to bring our creative to life across all physical and digital channels, overseeing scoping, resourcing and delivery across Creative, Content, Video and Social.

This is a high-impact leadership role for someone who thrives on creativity and operational excellence. You'll lead and develop a talented content and editorial team, act as a trusted point of contact, remove roadblocks and create the structure that enables brilliant work and reduces complexities to deliver exceptional customer experiences.

What you'll be doing

• Lead end-to-end campaign delivery, ensuring briefs are strategically sound, accurately scoped, appropriately resourced and delivered on time and to standard.
• Connect marketing, ecommerce, trade by translating briefs into clear timelines, deliverables, budgets and production milestones.
• Manage studio workflow and capacity, balancing simultaneous campaigns, trade and retail media content by allocating resources and identifying risks or roadblocks early.
• Drive operational and commercial performance, ensuring workflows, resource planning, and cross-channel production are optimised for quality, speed, and cost.
• Lead new automation opportunities through AI and our digital technology.
• Lead and develop the delivery team, building a collaborative, accountable culture and implementing process improvements that strengthen efficiency and the client experience.
• Defining and tracking content key performance metrics, output volume, turnaround time, and SLA adherence, turning creative operations into actionable insights and measurable business results by keeping a close eye on commercial performance and ROI.

About you

We're looking for someone who brings:

• Demonstrated experience leading creative, content or production projects within a media, publishing, advertising or agency environment.
• Strong knowledge of content production workflows, with the ability to manage briefs, approvals, budgets, resources and deadlines across multiple channels.
• Proven people leadership experience, with the ability to coach teams, set priorities and create clear, effective ways of working.
• Commercial awareness, including experience partnering with Sales or Client Solutions teams and understanding the revenue context behind every brief.
• Exceptional organisation and stakeholder management skills, along with a collaborative, solutions-focused approach and confidence using project management tools

Why work for us?

Our purpose at David Jones is to ‘inspire like no other’, and culturally we aspire to be THRIVING. In our thriving culture, our people will be at their best as individuals and as teams. Our thriving cultural foundations are defined by the behaviours each and every one of us display. It’s our commitment and responsibility to ensure that as individuals and as a collective, that we are living our cultural foundations.

• Unique opportunity to be part of a highly engaged, successful team, focused on the transformation of an iconic Australian brand
• A competitive remuneration package including performance-based incentives
• Hybrid working arrangements in office and from home that provide appropriate work/life balance
• Generous employee discounts across David Jones and access to partner benefits
• An additional day of leave for your birthday along with time to support charitable work
• Opportunities to support community partnerships across our Corporate Social Responsibility program
• Be a member of a company committed to sustainable practices, driving change in the retail landscape
• Ongoing training and development to pursue individual ambitions

About Us

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.