Senior Contract Manager

eHealth NSW; Willoughby City Council; Hybrid; AUD 180,000 - 202,000; Full time

Benefits offered by this job

Hybrid work arrangement

Salary packaging

Superannuation

Job summary

eHealth NSW is seeking a Senior Contract Manager ICT to strengthen supplier governance and commercial performance across NSW Health ICT partnerships. You will drive governance frameworks, shape strategies, and influence decisions that support digital health delivery.

In this role you will build executive relationships, lead negotiations on variations and renewals, and champion continuous improvement across state-wide contracts, ensuring maximum value for NSW Health.

Qualifications

• Extensive experience managing complex ICT contracts and supplier relationships.
• Exceptional stakeholder engagement and influencing skills at executive level.
• Strong commercial, contractual and risk management expertise.
• Strategic mindset balancing operational priorities with long-term objectives.
• Experience driving governance, continuous improvement and capability uplift initiatives.
• Proven track record in procurement, contract management or category management.
• Confidence using AI and digital tools to support analysis and decisions.

Responsibilities

• Lead supplier governance activities across major ICT contracts and partnerships.
• Build and maintain strong relationships with suppliers, health entities and executive stakeholders.
• Drive contract performance, risk management and reporting to maximise value.
• Lead negotiations for contract variations, renewals and commercial discussions.
• Champion continuous improvement to uplift contract management capability and governance maturity.

Skills

ICT contracts

Stakeholder engagement

Commercial risk mgmt

Strategic mindset

Governance maturity

Procurement/contract mgmt degree

AI and digital tools

Education

Relevant tertiary qualifications

Tools

AI tools

Job description

Be at the forefront of strengthening ICT supplier performance across NSW Health, while enjoying a flexible hybrid work environment and salary packaging benefits.

• Permanent Full Time
• Hybrid flexibility for work-life balance | Chatswood
• Attractive salary, from $180,279.00 - $201,662 per annum + 12% Super + 17.5% annual leave loading

Applications Close: 11:59pm, Wednesday 23rd September 2026

Join the Team

As a Senior Contract Manager ICT within our Supplier Governance team, you'll play a key role in strengthening the commercial performance, governance and strategic value of some of NSW Health's most critical ICT supplier partnerships. Working across complex statewide contracts, you'll help shape supplier governance frameworks, drive performance outcomes and influence strategic decisions that support the delivery of digital health services across NSW.

In this role, you will:

• Lead supplier governance activities across major ICT contracts and strategic partnerships.
• Build and maintain strong relationships with suppliers, Health entities and senior executive stakeholders.
• Drive contract performance, risk management and reporting to maximise value for NSW Health.
• Lead negotiations for contract variations, renewals and commercial discussions to achieve positive business outcomes.
• Champion continuous improvement by uplifting contract management capability and governance maturity across the health system.

View the position description here

About You

You're a senior commercial leader who thrives on building strategic partnerships, influencing executive stakeholders and delivering value through effective supplier governance. You bring deep expertise in ICT procurement and contract management, coupled with the commercial judgement and leadership capability to drive outcomes across complex stakeholder environments.

• Extensive experience managing complex ICT contracts, supplier relationships and commercial outcomes within large organisations.
• Exceptional stakeholder engagement and influencing skills, with the ability to build credibility and drive outcomes at executive level.
• Strong commercial, contractual and risk management expertise, with experience leading complex negotiations and resolving commercial challenges.
• A strategic mindset, with the ability to balance operational priorities with long-term business objectives.
• Experience driving governance, continuous improvement and capability uplift initiatives that strengthen commercial performance.
• Relevant tertiary qualifications and a demonstrated record of achievement in procurement, contract management, category management or a related discipline.
• Confidence leveraging AI and digital tools to support analysis, decision-making and commercial outcomes.

What’s in it for You?

At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:

• Hybrid and flexible working options to support balance and productivity
• Allocated day off per month in addition to annual leave
• Salary packaging to maximise your take-home pay

Hear about how our team benefits from working at eHealth

Your work matters at eHealth NSW

As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.

Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW

Learn More About Us

• Find out how we hire at eHealth NSW
• Check out our diversity and inclusion commitment