Associate Director, Supplier Governance

eHealth NSW; Sydney; Hybrid; AUD 197,000 - 216,000; Full time

Benefits offered by this job

Hybrid work arrangement

Salary packaging

Annual leave loading

Job summary

eHealth NSW seeks an Associate Director, Supplier Governance to lead the strategic governance across NSW Health's ICT supplier portfolio, shaping frameworks and value realisation at a statewide level.

You will drive supplier relationship management, negotiate with strategic suppliers, and provide expert commercial guidance while coaching a high-performing team to strengthen governance practices across the organisation.

Qualifications

• Extensive experience in supplier governance, procurement, contract management, or supplier relationship management within a large organisation.
• Strong commercial acumen with experience leading major negotiations and managing strategic suppliers.
• Ability to influence senior executives, business leaders, suppliers and diverse stakeholders to achieve outcomes.
• Track record of leading teams and building organisational capability through coaching and continuous improvement.

Responsibilities

• Lead development and implementation of supplier governance strategy, frameworks, policies, and maturity uplift.
• Drive strategic supplier relationship management, segmentation, performance management, risk mitigation and value realisation.
• Lead negotiations and escalations with strategic suppliers, resolving complex issues and fostering partnerships.
• Provide expert commercial advice on supplier selection, contract management and dispute resolution.
• Champion continuous improvement and governance capability across NSW Health, coaching stakeholders.
• Lead and develop a high-performing team with collaboration and accountability.

Skills

Supplier governance

Procurement

Contract management

Stakeholder engagement

Negotiations

Education

Tertiary qualifications in Business, Law, Procurement, Supply Chain or IT

Job description

Make strategic decisions that shape digital health across NSW – with benefits that support you at work and beyond

• Permanent Full Time
• Hybrid flexibility for work-life balance | Chatswood
• Attractive salary, from $197,473.00 - $215,676 per annum + 12% Super + 17.5% annual leave loading

Applications Close: 11:59pm, Wednesday 23rd September 2026

Join the Team

As the Associate Director, Supplier Governance within our ICT Procurement & Asset Management team, you will lead the strategic direction of supplier governance across NSW Health's ICT supplier portfolio. Working at a statewide level, you'll drive governance frameworks, supplier performance, commercial value realisation, and supplier relationship maturity to support the digital systems and technologies underpinning healthcare delivery across New South Wales.

In this role, you will:

• Lead the development and implementation of NSW Health's supplier governance strategy, frameworks, policies, and maturity uplift roadmap.
• Drive strategic supplier relationship management initiatives, including supplier segmentation, performance management, risk mitigation, and value realisation across a complex ICT supplier portfolio.
• Lead negotiations and escalations with strategic suppliers, resolving complex commercial, contractual, and performance issues while fostering collaborative partnerships.
• Provide expert commercial advice on supplier selection, contract management, governance practices, and dispute resolution to support organisational objectives.
• Champion continuous improvement by strengthening supplier governance capability across NSW Health, coaching stakeholders and promoting best-practice supplier management approaches.
• Lead and develop a high-performing team, creating a culture of collaboration, accountability, and professional growth.

View the position description here

About You

You'll thrive in this role if you enjoy building strategic partnerships, influencing senior stakeholders, and driving commercial outcomes in complex environments.

We are looking for someone who:

• Has extensive experience in supplier governance, procurement, strategic sourcing, contract management, or supplier relationship management within a large and complex organisation.
• Demonstrates strong commercial acumen with experience leading major negotiations, managing strategic suppliers, and resolving complex contract or performance issues.
• Can influence and engage senior executives, business leaders, suppliers, and diverse stakeholder groups to achieve shared outcomes.
• Has a track record of leading teams and building organisational capability through coaching, mentoring, and continuous improvement initiatives.
• Brings strong knowledge of NSW Government procurement frameworks, public sector procurement practices, contract management, and commercial governance principles.
• Holds tertiary qualifications in Business, Law, Procurement, Supply Chain, Information Technology, or a related discipline, or equivalent demonstrated experience.

What’s in it for You?

At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:

• Hybrid and flexible working options to support balance and productivity
• Allocated day off per month in addition to annual leave
• Salary packaging to maximise your take-home pay

Hear about how our team benefits from working at eHealth

Learn More About Us

• Find out how we hire at eHealth NSW
• Check out our diversity and inclusion commitment

Your work matters at eHealth NSW

As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.

Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more at eHealth NSW