Senior Content Producer

Knox City Council; City of Melbourne; On-site; AUD 110,000 - 125,000; Full time

Job summary

A local government organization in Melbourne seeks a Senior Content Producer to lead a team in developing effective digital content. This full-time permanent position requires a strong background in content creation and team management with a customer-focused approach. Remuneration is competitive, ranging from $110,732.77 to $124,189.64 plus superannuation, with flexible working arrangements considered.

Benefits

Accrued or rostered days off

Salary sacrifice option for childcare fees

Employee Assistance Program

Qualifications

• Experience writing and creating content for websites, intranets and/or social media.
• Ability to foster positive and collaborative relationships.
• Passion for understanding customer needs through data.

Responsibilities

• Lead a team to create digital content.
• Foster collaborative relationships across Council.
• Empower teams to manage risks and deliver projects.

Skills

Content creation

Team management

Customer-focused problem solving

Job description

Overview

The Senior Content Producer leads a team to create effective digital content that meets customer needs and helps them find what they are looking for. Working across the Knox website, intranet and social media, this is a leadership role with 3 direct reports. This is a full-time permanent role based at the Knox Civic Centre. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 7 classified role. Remuneration will be $110,732.77 to $124,189.64 (depending on experience) plus superannuation in accordance with the Superannuation Guarantee.

Responsibilities

• Lead a team to create content for websites, intranets and/or social media.
• Foster positive and collaborative relationships across Council.
• Empower teams to deliver projects, manage risks and overcome obstacles collaboratively.
• Think strategically and solve problems with a customer-focused approach.

Qualifications

• Experience writing and creating content for websites, intranets and/or social media.
• Demonstrated ability to foster positive and collaborative relationships across Council.
• A passion for understanding customer needs through data and research.
• Experienced in empowering teams to deliver projects, manage risks and overcome obstacles collaboratively.
• Demonstrated ability to think strategically and solve problems with a customer-focus.

How to apply

Please submit your application, including your resume and cover letter online via the “Apply” button by 5pm 22 October 2025.

All applications must be made via the online portal. No applications direct to the hiring manager will be considered.

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.

Please note: Candidates will be shortlisted as applications are received, and this role may close earlier than the anticipated closing date.

Why work at Knox

• Accrued or rostered days off available for full-time roles, depending on operational requirements
• Broad range of leave options including up to 16 weeks primary and up to 4 weeks secondary parental leave
• Salary sacrifice option for Council-owned childcare fees
• Opportunities to take on temporary roles or work in different teams to build skills and support career growth
• Support towards further study
• 50% off Knox Leisureworks memberships
• Employee Assistance Program (EAP) for support in managing personal and work-related challenges.

Note: Knox City Council is an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. If you have any support or access requirements, please advise at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.