Senior Consultant - Microsoft Modern Workplace & Infrastructure

FUJIFILM MicroChannel; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

FUJIFILM MicroChannel is seeking an experienced senior systems engineer to lead Modern Workplace initiatives and optimize Microsoft 365 and Azure environments. You will troubleshoot complex IT issues, mentor staff, and drive security and governance standards across the digital workplace.

The role requires advanced expertise in Intune, Autopilot, Entra/AD, and collaboration tools, with a strong security mindset and ability to partner with business stakeholders.

Qualifications

• Minimum 10+ years of experience in systems engineering, infrastructure, cloud operations, or modern workplace technologies.
• Advanced experience designing, administering and optimizing Microsoft 365 Modern Workplace and Microsoft Azure environments.
• Expert-level knowledge of Microsoft Intune, Windows Autopilot, Endpoint Management, device compliance, application deployment, and device lifecycle.
• Strong experience with Teams, SharePoint Online, OneDrive, Exchange Online, and Purview governance.
• Windows Server administration with Entra ID / Active Directory.

Responsibilities

• Provide expert-level troubleshooting across infrastructure, security, networking, cloud, and end-user platforms.
• Lead root cause analysis and permanent resolution of recurring issues while developing technical standards, policies, and procedures.
• Act as final technical escalation point for complex internal IT issues.
• Lead the administration, optimisation, and continuous improvement of Microsoft 365 and Azure environments.
• Drive Modern Workplace initiatives focused on employee productivity, mobility, self-service capabilities, and user experience.

Skills

System Engineering

Azure / Microsoft 365

Intune / Autopilot

Security standards

Incident response

ITIL governance

Tools

Microsoft Intune

Windows Autopilot

Azure Virtual Desktop

Entra ID / Active Directory

Microsoft Defender

VMware / Hyper‑V

Job description

What Will be Involved

Technical Leadership

• Provide expert-level troubleshooting across infrastructure, security, networking, cloud, and end-user platforms.
• Lead root cause analysis and permanent resolution of recurring issues while developing technical standards, policies, and operating procedures.
• Act as the final technical escalation point for complex internal IT issues.
• Provide mentoring and guidance to Level 1 and Level 2 technical staff.
• Lead the administration,optimisation, and continuous improvement of Microsoft 365 and Azure environments, ensuring a secure and productive digital workplace experience.
• Managevirtualisationplatforms,Windows Server and associated services,maintainActive Directory and Microsoft Entra ID.
• Oversee backup, disaster recovery, and business continuity capabilities.
• Own endpoint management platforms including Microsoft Intune and Windows Autopilot, covering device provisioning, application deployment, compliance policies, and lifecycle management.
• Drive Modern Workplace initiatives focused on employee productivity, mobility, self-service capabilities, workplaceautomationand user experience improvements.

Cyber Security

• Support ISO 27001 and security compliance initiatives.
• Monitor and respond to security alerts and incidents whilemaintainingsecurity controls and hardening standards.
• Manage vulnerability remediation activities while participating in security audits and risk assessments.
• Support governance activities relating to privileged access management and identity security.

Project Delivery

• Lead Modern Workplace projects including Intune deployments, collaboration platform enhancements, security uplift initiatives, Microsoft 365optimisationactivitiesand digital workplace transformation programs.Lead technical implementation projects from planning through to completion.
• Produce technical designs and implementation documentation.
• Coordinate infrastructure upgrades, device refresh programs, workplace technology enhancements, and Microsoft 365 transformation initiatives.
• Support mergers, acquisitions, and business integration activities while providing technical input into business improvement initiatives.

Operational Excellence

• Ensure all work is documented and aligned to ITIL principles whilemaintainingaccurateconfiguration and asset records.
• Identifyopportunities for automation and efficiency improvements.
• Contribute to service improvement plans.
• Participate in major incident management and post-incident reviews.
• Manage relationships with technology vendors and service providers.
• Escalate support issues with Microsoft and third-party vendors.
• Work closely with business stakeholders to understand requirements and deliver outcomes.
• Provide technical recommendations and risk assessments to management.

What You Will Need

• Minimum10+ years' experience in Systems Engineering, Infrastructure, Cloud Operations, or Modern Workplace technologies.
• Advanced experience designing,administeringand optimising Microsoft 365 Modern Workplace and Microsoft Azure environments.
• Expert-level knowledge of Microsoft Intune, Windows Autopilot, Endpoint Management, device compliance, application deployment, and modern device lifecycle management.
• Strong experience with Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, and Microsoft Purview administration and governance.
• Windows Server administration with Entra ID / Active Directory.
• Experience with Azure Virtual Desktop (AVD) andThreatLocker.
• PowerShell scripting, automation, and process improvement, along with enterprise networking fundamentals.
• Strong knowledge of security technologies, including MFA, Conditional Access, Microsoft Defender, and the broader Microsoft Security Stack.
• Advanced troubleshooting capability with systems architecture and design, combined with a security-first mindset.
• Strong documentation and governance discipline.
• Proven ability to lead, influence, and mentor without direct authority.
• Strong customer service orientation with excellent communication and stakeholder management skills.
• High levelsof accountability, ownership, and initiative.
• Sound decision-making skills in complex and high-pressure environments.
• VMware or Hyper‑V.
• ISO 27001 experience.
• Merger and acquisition integration experience.
• ITIL framework knowledge and service management best practices.

• Minimum10+ years' experience in Systems Engineering, Infrastructure, Cloud Operations, or Modern Workplace technologies.
• Advanced experience designing,administeringand optimising Microsoft 365 Modern Workplace and Microsoft Azure environments.
• Expert-level knowledge of Microsoft Intune, Windows Autopilot, Endpoint Management, device compliance, application deployment, and modern device lifecycle management.
• Strong experience with Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, and Microsoft Purview administration and governance.
• Windows Server administration with Entra ID / Active Directory.
• Experience with Azure Virtual Desktop (AVD) andThreatLocker.
• PowerShell scripting, automation, and process improvement, along with enterprise networking fundamentals.
• Strong knowledge of security technologies, including MFA, Conditional Access, Microsoft Defender, and the broader Microsoft Security Stack.
• Advanced troubleshooting capability with systems architecture and design, combined with a security-first mindset.
• Strong documentation and governance discipline.
• Proven ability to lead, influence, and mentor without direct authority.
• Strong customer service orientation with excellent communication and stakeholder management skills.
• High levelsof accountability, ownership, and initiative.
• Sound decision-making skills in complex and high-pressure environments.
• Desirable Skills
  • VMware or Hyper‑V.
  • ISO 27001 experience.
  • Merger and acquisition integration experience.
  • ITIL framework knowledge and service management best practices.

A Little Bit About Us

FUJIFILM MicroChannel is a leading business technology company founded in 1995, offering a diverse solutions portfolio across ERP, CRM, Marketing, Retail, eCommerce, Hosting, and Managed Services. We partner with world‑leading software vendors, primarily Microsoft, SAP, and Sage, to implement and support these solutions. With more than 100 awards and offices across Australia, New Zealand, Singapore, Fiji and Thailand, FUJIFILM MicroChannel provides a rich environment for career growth.

Join us on an exciting growth journey where your expertise will help shape the future of workplace technology, enhance employee experience, drive Microsoft 365 Modern Workplace innovation, and play a key role in shaping the future of work through Microsoft 365, Azure, Infrastructure, Security, and Automation.

Employment is dependent on unlimited working rights and a national police criminal history check that is acceptable to FUJIFILM MicroChannel. Additional security clearances may be required as requested by FUJIFILM MicroChannel or its clients.